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Summary
Can arrogance work in advertising? New research shows that visually arrogant expressions—such as confident, unsmiling, upward-tilted faces—can significantly increase consumer attention and brand recall. But attention alone doesn’t guarantee sales. Whether arrogance helps or hurts purchase intention depends on how well it aligns with a brand’s positioning. When arrogance reinforces a brand’s sense of leadership or distinctiveness, it can drive stronger buying intent. When it doesn’t, it can backfire.