Large language models (LLMs) are rapidly becoming a new gateway to online information, potentially disrupting traditional search engines, websites and advertising markets. Using detailed clickstream data from 2022–2023, this study examines how adopting LLM tools changes consumers’ online behavior. The authors find that LLM adoption gradually reduces traditional search activity and the browsing of smaller websites, while also lowering display advertising exposure. These results suggest that generative AI may reshape how users access information online and alter the distribution of attention and advertising revenue across digital platforms.
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On March 4th, The ARF Creative Council hosted its “Brand Meets Game: Navigating Creative Strategy in High-Profile Sports Sponsorship” panel, a conversation about how brands develop creative strategies and measurement frameworks for major sports partnerships. Moderated by Creative Council member Jillian Rice (Ipsos), the panel featured Matthew Gottlieb (NBCUniversal), Kristen Rumble (The Coca‑Cola Company), and Trey Ballard (Bank of America). Panelists shared perspectives on how companies activate around major sporting events, maintaining authentic connections with fans while delivering measurable business outcomes for their brands. Kristen and Trey showed ads for their brands that had appeared in sports broadcasts to illustrate how their brand messages aligned with the spirits of the events.
The discussion explored how successful sports marketing requires a balance of cultural relevance, strong creative strategy, and disciplined measurement. Speakers highlighted the importance of planning well in advance of major sporting moments, leveraging audience insights to shape storytelling, and ensuring that brand activations feel natural within the broader sports experience.
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On February 19, 2026, the ARF Attribution Working Group hosted a deep‑dive session focused on the rapidly evolving landscape of Shoppable Ads, exploring how new formats are emerging, how they function across platforms, and how measurement practices are adapting. The discussion delved into shoppable ads across retail media networks, social platforms, display inventory, and connected TV environments, highlighting how these formats are redefining the relationship between media exposure and commerce outcomes.
The conversation built on the Working Group’s broader initiative to evaluate five emerging advertising channels, an effort informed by industry interviews and an agency/advertiser survey. The session was moderated by Chip Godfrey (Director, Data Strategy, J.D. Power, and a member of the ARF Attribution Working Group). The panelists were Yannick Koger (Sr. Manager, NA Retail Measurement Solutions, Pinterest), Jared Oliver (Manager, Advanced Analytics & Modeling, Ocean Spray and a member of the Attribution Working Group), and Phil X. Jackson (Director, Global Digital Marketing Effectiveness & Innovation, Haleon).
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As consumers increasingly expect brands to “open their doors,” companies respond by offering behind-the-scenes experiences, such as factory tours, visitor centers and brand museums. This MSI working paper shows that these encounters are not simple acts of openness, but carefully staged performances of transparency. Drawing on a multi-method, longitudinal investigation of four brand backstory sites, the authors conceptualize brand backstories as selectively disclosive narratives enacted in space. They demonstrate how brands strategically balance revealing and concealing to create the illusion of insider access—an experience that can strengthen authenticity perceptions when executed skillfully, but easily fracture when the performance breaks down.
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