As generative AI becomes a key part of how consumers discover and evaluate products, a new question emerges for marketers: how can they ensure their brands show up in AI-driven recommendations? This ARF and MSI experiment, the second phase of the seventh study in the Psychology of Gen AI series, reveals that even small changes in prompt wording can significantly influence which brands appear—helping non-market dominant brands carve out visibility by aligning with specific product attributes rather than competing broadly for “best” status.
Member Only Access
Generative AI makes it possible to tailor an ad to every individual exposed to it. But does extreme personalization work? And is there a point where it backfires? On May 20, the ARF Cognition Council held an event where industry leaders from VML, Screenvision Media, RMT, and Iris Flex discussed the implications of personalization in advertising. The discussion emphasized the complexities of personalization and highlighted the importance of balance between individual targeting and broader, shared motivations or experiences. The speakers – all members of the Cognition Council — highlighted several research studies and practical insights to convey how personalized advertising can be successful and where impact may be limited.
Member Only Access
As brands increasingly experiment with virtual influencers, new research, published in the Journal of Advertising Research, offers one of the most comprehensive examinations of the virtual influencer landscape to date. Through a systematic review of 117 academic articles, the authors introduce a formal “virtual influencer ecosystem” framework that maps the relationships among creators, brands, consumers, AI technologies and social platforms. The study explores how authenticity, credibility, autonomy, emotional connection and consumer unease shape audience responses to virtual influencers—and what these dynamics mean for marketers navigating the future of AI-driven influence.
Member Only Access
New research reveals that virtual influencers, despite their growing popularity and flexibility, are less effective than human influencers in driving engagement and brand outcomes. The reason lies in consumer psychology: people perceive virtual influencers as less deserving of success, which reduces feelings of envy—an emotion that typically drives social media engagement. However, this disadvantage can be mitigated when virtual influencers are paired with futuristic, technology-focused brands, where their artificial nature feels more congruent.
Member Only Access
