Research & Data Quality

The Study of Device & Account Sharing: The How and Why

  • The ARF

In the digital age, it is difficult to measure media usage on the individual level. Users may share multiple devices, have several profiles across and even within service categories. People share usernames and passwords with others to allow them access to their ecommerce or streaming media accounts. As a result, providers of digital services and research lack a consistent, reliable and efficient way to parse out the digital world at the user level. Now, a new study by the ARF aims to provide a solution.

Top 10 Takeaways from the New Social Media Measurement Field Guide (Event Summary)

  • Infographic by Anthony Calabrese, US Census Bureau

The ARF Social Council produced a Social Media Measurement Field Guide, an advance copy of which was released at this event. The guide covers the metrics that can be obtained for social media, the sources of those metrics, the key performance indicators of interest to practitioners, guidance on the KPIs for particular objectives, and descriptions of the types of studies that can be done to obtain information on social media campaigns beyond those offered by the platforms. The guide also includes appendices with a list of available resources and definitions of key metrics. It covers Paid, Owned, and Earned Social; Influencers; and challenges in social media measurement.

The top 10 takeaways from the guide were presented at this event by individual members of the Social Council. These are shown below. A final copy of the Field Guide will be released to the entire ARF membership later this summer.

Member Only Access

Apple IDFA & Google FLoC: How Tracking Changes Will Impact You (Event Summary)


Earlier this year, Google announced they plan to stop individual ad tracking. Apple is also altering the landscape of the advertising ecosystem with its iOS 14 IDFA (Identifier for Advertisers) update. Ad targeting, personalization, measurement and fraud detection are predicted to be negatively impacted and the implications — and potential revenue loss — for brands, ad networks, publishers are huge.

At this Insights Studio: Member Broadcast, OptiMine, Havas Media and CIMM discussed exactly how Google and Apple’s changes will impact you and why they matter, how brands should think about future-proofing their advertising measurement in an environment of increased data privacy and strategies for future success.


Matt Voda — CEO, OptiMine
Sargi Mann  — EVP, Digital Strategy, Havas Media
Moderator: Jane Clarke  — CEO, Managing Director, CIMM

Member Only Access

How Researchers Can Learn from Recent Political Polling Challenges (Event Summary)

  • LA Council

This event was suggested by the ARF’s LA Media Research Council in the aftermath of the poor performance of last November’s election polls.  Council members felt that the discussions about polling could impact trust in consumer and media research and that we should explore what research suppliers are doing to implement Best Practices.

Research Quality has always been a key issue for the ARF. Most recently, an ARF event about the November polls found that while some issues are unique to political polling, many impact all survey research, for example, obtaining representative samples while response rates are declining, validity of responses, and predicting behavior and attitude trends.

Member Only Access

Media Targeting: A Brave New World (Event Summary)


At ARF’s May 12th Insights Studio, “Media Targeting: A Brave New World,” we heard what Real Chemistry, a healthcare-specialist technology and innovation company is doing to extrapolate consumer behavior data — along with de-identified health and drug data and other real-world information — into marketing insights and action. They were joined by Walgreens, who shared how they are reaching consumers responsibly and precisely.

This content is available to ARF members only. If you are interested in becoming a corporate member, please contact

Member Only Access

Best Practices in Media and Market Research Studies

  • Dr. Horst Stipp, EVP, Research & Innovation, the ARF

Surveys are a necessary tool for exploring consumer behavior, attitudes and intentions. They provide valuable data to help make informed business decisions. However, quality matters and ignoring best practices impacts the validity and reliability of findings, which might make the data unusable.

Member Only Access

Attention and Ad Impact: New Insights from New Research

  • The ARF

One of the essential goals of advertising is to get customers’ attention. However, a lot of campaigns approach this simplistically. More “attention” does not necessarily mean an ad is more effective. Attention is a much more complex phenomenon than that. While attention is a prerequisite for ad impact, the term is ambiguous, complex and difficult to measure. Moreover, “attention” does not necessarily indicate a positive response, and a high level of attention is not always a sign of a positive ad impact.

Member Only Access