Digital publishers often assume that content generating the most clicks also creates the most valuable readers. This MSI Working Paper challenges that assumption. Using behavioral data from a major European news publisher, the researchers find that while politically polarizing content reliably increases engagement, it does little to drive subscriptions—and during politically charged periods, it can actually reduce subscriber acquisition and increase churn. The findings offer important guidance for publishers and marketers seeking to balance short-term attention with long-term customer relationships.
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How many times should consumers see the same television ad? This Journal of Advertising Research study explores how repeated ad exposures affect viewer attention across Connected TV (CTV) and Linear TV (LTV). Using second-by-second attention data collected from more than 1,300 viewers over nearly a year, the researchers find that while repeated advertising reduces attention on both platforms, the decline is significantly steeper in CTV—especially when the same ads are shown repeatedly within short time periods. The findings offer important guidance for advertisers seeking to balance frequency with engagement.
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Innovations in attention measurement reveal new insights that help marketers improve ad creative and place it in optimal environments.
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Watching television is often a shared experience, but how does co-viewing affect audience attention? An analysis of nearly 25 billion seconds of TV viewing data reveals that watching with others decreases attention to advertisements while increasing attention to programming. The effects vary by platform, with linear TV outperforming CTV in sustaining attention during co-viewing situations. The study also finds that longer co-viewing sessions strengthen engagement, while longer ads can undermine attention. These findings offer important guidance for advertisers, content creators and media planners seeking to maximize audience engagement in an increasingly fragmented television landscape.
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