identity resolution

Harnessing the Superpower of Personalization in a Privacy-Safe World

Michael TscherwinskiPrincipal, Media, Circana

Gregory Younkie Sr Data Scientist & Data Strategy, Kraft Heinz

  Michael Tscherwinski (Circana) and Greg Younkie (Kraft Heinz) explored how personalization of quality data can take performance up to the next level and shared learnings from a two year journey that found personalized impressions supported by the right data can drive stronger impact. Kraft started with its CRM recipe-focused data and grew it 17% with sweeps and games. Its in-house consumer insights platform, Kraft-O-Matic, had three core competencies with its consumer database incorporating 1P (first-party), 2P (second-party) and 3P (third-party) data, insights and analytics and agile marketing. Using identity resolution to match 1P data to devices and content, and enriching 3P data to create high-value audiences, Kraft then activated personalized marketing campaigns with speed to capture engagement and ROAS. Driving 1P acquisition, data enrichment, more personalized activation and uplift measurement resulted in a 93% lift in ROAS impact and secured an increase in media spend from leadership.

Key Takeaways

  • Enriching datasets with demographics, psychographics and purchase-based data powered their modeling for different machine learning techniques across the consumer funnel from awareness to performance marketing.
  • Within CPG, purchase-based data proved to be the best predictor of future performance.
  • Utilize HH transaction-level to enable more sophisticated media approaches and get deeper insights about your consumers.
  • Select the right clean room partner for your goals.

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