identity resolution

  • Article

Cross Channel Measurement in a Time of Data Collection Challenges

The average home has over 300,000 items, and consumers may be exposed to 6-10,000 ads daily. We need to overcome measurement silos to truly understand what triggers the different paths to purchase for the same products. Third party data sources need to be vetted on their sources and collection techniques, their validation methods and how they help us understand traditional metrics such as recency, frequency and consistency. Loyalty card data can help CPG companies track the 90% of purchases that still occur offline. IRI’s retailer and other partnerships offer a more holistic view of purchase behavior. In a masked case study, COVID reduced linear and cable but increased connected TV viewing, putting a premium on “equity spots” for in-home occasions such as food preparation/consumption. Multi-touchpoint fractional attribution (MTA) can distinguish the impact of creative from other aspects of digital ads.

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What’s Next: The State of Ad Measurement Identifiers

Kevin Whitcher (DISQO) provided an overview of current identifier availability and their use in measuring ad outcomes. The industry has witnessed the ongoing extinction of 3P identifiers since 2016 with the passage of GDPR. While the means to measure digital ad exposure are disappearing, the need is not. Eighty-five percent of buyers and sellers are concerned about the effect of privacy changes on their ad buys and overall business, according to DISQO research. Publishers have data to measure digital ad exposure, but only in their own siloed platforms. However, measuring ad effectiveness on one platform is not an effective solution since neither people nor media plans are media-monogamous. Additionally, IP addresses are not a viable alternative to identity lifelines.

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Identity Resolution Group: Demystifying Data Cleanrooms

Data clean room technology has had a place in the advertising ecosystem for years but has become increasingly prominent in today’s landscape where major disruptions in data governance and privacy are emerging. Data cleanroom companies provide environments for two or more companies to share first-party data in a neutral, secure, privacy-compliant manner. They are used for activation, media measurement, and insights. At this event, Working Group Chair Sable Mi (VP of Analytics, Epsilon) moderated a powerful discussion with guests Alya Adelman (Director of Product, Blockgraph), Devon DeBlasio (VP of Product Marketing, InfoSum), Matt Karasick (Chief Product Officer, Habu), and Alysia Melisaratos (Head of Solutions Engineering, LiveRamp) to unpack the value that data clean rooms can provide.

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Cross-Platform Measurement Council: Marketers Talk Metrics

On April 26, 2022, the ARF Offline-Online Metric's Working Group brought together three marketers to discuss their needs and priorities on online-offline metrics, exploring current topics such as reconciling digital and traditional metrics, emergence of new currencies, first-party data/identity resolution, and the advent of streaming. Working Group Chair Charles Buchwalter moderated a dynamic discussion with guests Christine Beaufait (Cross-Brand Program Manager, GM), Karen Chisholm (Transformation Analytics Director, Pernod Ricard), and Jeremy Wasson (Global Media and Data - ROI Engine Sr. Director, PepsiCo).

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Unlocking Monetization via Data Standardization

Sean Wilkinson of Conviva outlined findings from their latest State of Streaming report (released Q2 2022). A lot of non-CTV activity is occurring, like TV casting from connected devices, which equates to missed opportunities.  Still, the use of connected devices is going down and the trend is people buying and relying on smart TVs. Monetization in DTC relies on good data. With it, streaming providers can determine things like customer lifetime value, ARPU and subscriber retention rate. As such, he stressed the importance of standardizing measurement and audience resolution.

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Measuring Campaign Incrementality Using Both First Party And Third-Party Identifiers

Hong Zou of Adobe talked about how they measure campaign incrementality and ROI using both first-party and third-party identifiers. Their method was born in 2020, out of the need to refocus from lower funnel marketing campaign performance to upper funnel performance. Adobe matches one group of people exposed to the campaign with a look-alike group who were not exposed. Since all other attributes are the same, any differences can be attributed to the campaign itself.

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A Perspective on Future-Proofing Measurement and Currency

In her overview on the current status of TV measurement, Andrea Zapata of Warner Bros. Discovery (WBD) made the case for why media companies need to evolve to committing to new partners and processes that push the industry forward. Moving forward for WBD meant identifying the right partners with reliable and accurate capabilities that leverage multi-currency approaches, and Andrea provided WBD’s methodology behind their “rigorous evaluation” of vendors. Advising that “different doesn’t always mean wrong,” she outlined the five key areas of focus that allowed for transparency to potential partners as well as confidence in recommendations made to leadership.

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