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Summary
Kantar’s Deepak Varma presented research on racial representation in advertising which sought to understand consumer reactions to single race ads compared to multi-racial and diverse ads from diverse audiences (Black Americans, Hispanics, Asians and Whites). Using creative assessment tools coupled with facial coding, eye-tracking and intuitive associations, the study measured unconscious bias in addition to explicit and implicit reactions to advertising. Breaking down consumer responses to diverse ads from Uber, Instacart and Bounty, Deepak stressed the importance of emotional connections through powerful stories that cut across all races.