games & gaming

Maximizing Customer Lifetime Value through Subscription Models

  • ARF
  • MSI

This research explores the downstream and upstream effects of consumer-to-consumer (C2C) gift subscriptions compared to personal subscriptions in the context of live streaming. It reveals that C2C subscriptions significantly enhance customer lifetime value by encouraging more tips and comments and highlights the importance of creator performance quality in driving subscription behaviors.

Member Only Access

The Impact of Live Streaming on Digital Engagement and Monetization

Live streaming creators rely on paying viewers, but not all subscriptions are used in the same way. When viewers subscribe for themselves, the community tends to engage more through commenting, reflecting greater commitment. In contrast, gift subscriptions from other viewers lead to increased tipping within the community.  Additionally, viewers tend to gift more than subscribe in response longer, happier, faster speaking and louder content. The findings suggest that live streaming can be a considerably lucrative avenue for content creators. It also examines the effectiveness of different performance quality strategies and their influence on customer-to-customer subscriptions (C2CSubs) and tips, providing valuable insights for marketers and digital strategists.

Member Only Access
  • Article

Advertising Trends

The industry pays a lot of attention to forecasts. Will advertisers remain bullish? There are a number of opinions. Whether optimistic or otherwise, one thing is for sure, AI will be a part of it. Read more »

Member Only Access