AI is transforming how organizations generate insights and forecast outcomes, but questions remain about reliability and the need for human oversight. On September 14-15 in NYC, industry and academic leaders gathered to discuss integrating AI into analytics workflows and maintaining transparency.
Member Only AccessThe ARF’s Psych of GenAI offers researchers insights that will help them use AI more effectively and improve the quality of AI-assisted work. Read more »
Member Only AccessAfter conducting eight studies over the past year, what has the ARF learned about the psychology of generative AI? Across experiments examining bias, identity cues, product recommendations, executive decision-making and AI-assisted research, four patterns repeatedly emerged: GenAI tends to compress human variability into dominant responses, subtle differences in prompting can meaningfully change outputs, different models bring their own constraints and tendencies and AI can imitate the language of expertise more readily than it can exercise expert judgment. Taken together, the studies suggest that GenAI’s greatest strength and its greatest risk may be the same: its ability to produce coherent, convincing answers can make compression, instability and missing judgment difficult to see.
Member Only AccessBill Harvey – CEO, RMT-Bill Harvey Consulting
Michael Platt, Ph.D. – Director, Wharton Neuroscience Initiative
Bill Harvey (RMT-Bill Harvey Consulting) and Michael Platt (Wharton Neuroscience Initiative) presented a context-effects framework to help advertisers deliver sales growth more efficiently. Their methodology combines content coding, machine learning and neuroscience. The approach centers on measuring subconscious motivation by analyzing the content people consume. Thousands of psychological descriptors were reduced through machine learning to a smaller set of “Value Signals” that predict choice behavior. These signals are linked to neurological processes, with EEG synchrony identified as a strong predictor of advertising-driven sales outcomes. Resonance Mapping Technology (RMT) analyzes the Value Signals in ads, matches them to media contexts and targets audiences aligned with those signals. Third-party studies provided validation, demonstrating improved prediction of sales and brand lift when context and resonance were applied. Additionally, AI can now provide RMT encoding of ads and programs. Key takeaways:Rameez Tase – Co-Founder & President, Antenna
Gilles Duterque – VP, Data Science, Antenna
In this presentation, Rameez Tase and Gilles Duterque introduced Antenna’s approach to understanding how streaming viewership drives business outcomes like subscriber acquisition, retention and churn. Because traditional TV ratings do not capture the fragmented viewing behavior in streaming, they cannot tie ratings or viewing behavior to subscription success. Rameez and Gilles described the process and methodology behind Antenna’s solution, “Subscriber Views,” which addresses the gap by linking viewership data with subscription data, enabling analysis of what content drives sign-ups, keeps users engaged or leads to churn. The presentation emphasized that the goal is not just audience measurement, but actionable insights into user behavior across cohorts and platforms. Member Only AccessPete Doe – Chief Research Officer, Nielsen
David Kurzynski – SVP, Data Science, Nielsen
To address the growing challenges of fragmentation in connected TV (CTV) measurement, Nielsen’s Pete Doe and David Kurzynski focused on Nielsen’s approach to solving them through a new methodology called STAR (synthetic total audience ratings). Pete explained how traditional measurement methods rely heavily on panel data and simple scaling, which work for large, popular content but break down for smaller or fragmented audiences. CTV introduces additional complexity due to multiple devices, lack of unified identifiers and limited person-level data. As a solution, Nielsen’s STAR methodology combines large-scale census (first-party) data with panel data using advanced data fusion techniques. It matches and enriches census data with demographic insights from panels, builds a synthetic panel to scale analysis and applies viewer assignment models to estimate person-level viewing. This hybrid approach enables more accurate, granular and cross-platform audience measurement—especially for long-tail content—while also incorporating privacy protections such as clean rooms and differential privacy. Key takeaways: