purchase journey

OTT 2024: Today's Dynamic Media Landscape -- What's Next?

Attendees joined us on October 23 for our annual OTT conference, offering the latest research on shifts in the TV and video landscape, viewer behavior, and cross-platform measurement. Industry experts discussed trends in viewing habits, advertising innovations, and predictions for 2025. Attendees also had the opportunity to participate in discussions and network with industry peers over breakfast, lunch, and the cocktail reception.

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Variety Plays an Important Role in Forming New Consumption Routines

  • MSI

Learn the role of product variety in forming new consumption routines with this recent MSI working paper. Researchers Sarah Memmi and Jordan Etkin conducted a six-week field study focusing on flossing habits. They found that using a variety of dental flosses, as opposed to a single type, can help consumers engage more consistently in the new routine. This research suggests that variety not only makes the routine more enjoyable but also aids in preference development.

The findings challenge the traditional view that uniformity is key to habit formation. Instead, incorporating variety can be a simple and effective strategy for both consumers and marketers to enhance engagement and loyalty. This research provides actionable insights for creating and maintaining consumption routines, particularly in health-related behaviors.

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The Long-Term Effects of Advertising on Social Platforms

  • BY KAROLINE CORYEA, YOUNG PROS OFFICER

The ARF Social Council held an event on September 12 diving into the long-term effects of social media advertising on consumers, based on the results of an experiment undertaken by the ARF Social Council. Attendees gained new insights on how they can leverage the study’s results to shape their future social media advertising strategies.

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The Impact of Avatar Presence on Consumer Behavior in VR Environments

  • Journal of Advertising Research

This set of two studies, recently published on the Journal of Advertising Research’s website, investigates the impact of retail store employee avatar presence on consumer behavior within virtual reality environments. Not much research has investigated avatars in this context and what influence they may have on consumer attitudes and behavior.

This study duo reveals that consumers experience aversive responses to employee avatar presence in embarrassing shopping settings, such as the purchase of condoms or adult diapers. It also demonstrates that employee avatars decrease consumers' purchase behavior, including time and money spent on a purchase in embarrassing VR contexts. Consumers are also less likely to recall the brand of an embarrassing product.

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