“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” – Jeff Bezos (CEO, Amazon)
In recognition of marketers’ increased interest in creating strong customer experience programs, the ARF and MESH Experience announce a new webcast series to enable brands, agencies, and those who work with them to improve CX programs’ ability to drive business success.
The initial webcast - How to Drive Business Growth from Customer Experience – dives into lessons learned in developing CX efforts. Topics include:
• What distinguishes great CX – and the downside of poor CX
• Unique qualities of CX…