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predictive analytics

FORECASTING 2023: Managing Risk — How Businesses Can Get Better Visibility into the Near and Long-Term Future

Managing business risk involves having a rational, data-driven view of the future while simultaneously being as prepared as possible for external shocks — from a global pandemic and the ensuing supply-chain disruptions, to inflation, data signal losses, war, and great power competition. At our annual Forecasting event, held virtually on July 18, leading experts shared how businesses can adapt forecasting techniques to manage risk.

How Businesses Can Get Better Visibility into the Near and Long-Term Future

  • FORECASTING 2023

Managing business risk involves having a rational, data-driven view of the future while simultaneously being as prepared as possible for external shocks — from a global pandemic and the ensuing supply-chain disruptions, to inflation, data signal losses, war, and great power competition. At our annual Forecasting event, held virtually on July 18, leading experts shared how businesses can adapt forecasting techniques to manage risk.

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Forecasting Outcomes for Optimized Impact in a Time of Uncertainty

Mark Wilson, Associate VP at Analytic Partners, advocated the value of scenario planning for businesses. Scenario planning is particularly helpful for new product launches, forecasting the impact of price increases, and budget planning.  The keys to their success are that they be data-driven, collaborative across functional teams, ongoing, and iterative, with continuous updating of inputs.  A successful scenario planning framework defines success criteria, identifies performance drivers — both controllable and non-controllable — and incorporates critical business dynamics.  Marketing drives 15% to 30% of sales, more for some businesses, and companies that adopt data-driven simulations can drive much more growth than companies that do not.

Improving Viewership Projections: Forecasting for Data-Driven Audience Segments

Diana Saafi, Data Science Lead at Discovery, built on Cliff Young’s comments about the importance of multiple indicators for forecasting. Saafi forecasts linear television audiences in segments of interest to advertisers (beyond age-sex segments), rather than political outcomes. She and her team have found that their models have benefited from using multiple sources of data.  She recommended identifying signals that are most predictive, experimenting with different types of models (such as ARIMA models and AI models), continually refreshing the data in the models, and continually updating the models. While this process is now automated at Discovery, there are people who monitor changes in the predictions, which she referred to as “human-in-the-loop automation.”

COVID-19 FORECAST

Rex Briggs, Founder & Executive Chairman of Marketing Evolution, who had developed forecasts of US COVID infections and deaths early in 2020, before it had been declared a pandemic, talked about the difficulties in “exponential forecasting” of events like a pandemic, compared to “stable state” forecasting of the impact of media, marketing, and creative. Just as companies might not have anticipated the impact of COVID-19 as it spread, they may be caught “flat-footed” in forecasting the exponential decay of the disease as vaccinations spread in 2021.  Business forecasts of the impact of COVID in 2021 should take into account vaccination rates by age and surveys on acceptance of the vaccine.

In Defense of Polling

David Dutwin, SVP of Strategic Initiatives at NORC, and a past president of AAPOR and survey research expert, in an interview with ARF CEO & President Scott McDonald, Ph.D., encouraged the advertising and marketing industry to maintain their faith in survey research. Surveys for marketing and advertising do not have to contend with two problems with election forecasting based on polls:

  1. Unlike market research surveys, pre-election polls are, “measuring a population that doesn’t [yet] exist,” – the population that will vote in an election.
  2. Given that lack of trust in major media is stronger at one end of the political spectrum than the other, non-response to surveys may well be correlated with political opinions but not with the subjects of most media and advertising surveys. Non-response therefore may well be less damaging for market research surveys.