future state

The Study of Device & Account Sharing: The How and Why

In the digital age, it is difficult to measure media usage on the individual level. Users may share multiple devices, have several profiles across and even within service categories. People share usernames and passwords with others to allow them access to their ecommerce or streaming media accounts. As a result, providers of digital services and research lack a consistent, reliable and efficient way to parse out the digital world at the user level. Now, a new study by the ARF aims to provide a solution.
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The ARF Universe Study of Device & Account Sharing: The How and Why

  • The ARF

In the digital age, it is difficult to measure media usage on the individual level. Users may share multiple devices and have several profiles across and even within service categories. People share usernames and passwords with others to allow them access to their streaming media or e-commerce accounts. As a result, providers of digital services and research lack a consistent, reliable and efficient way to parse out the digital world at the user level. Now, a new study by the ARF provides a solution.

How is the Coronavirus Impacting the Global Advertising Industry?

  • ARF VIRTUAL TOWN HALL SERIES

The ARF’s second Virtual Town Hall, How is the Coronavirus Impacting the Global Advertising Industry?, focused on the recent coronavirus outbreak and how to best plan and recover from a recession market. Huge parts of the U.S. economy have shut down. From restaurants to gyms to hotel chains, workers are being hit hard as layoffs snowball daily. The advertising industry is feeling the shock as advertising budgets dry up due to postponed launches and canceled sporting, entertainment and business events. Editor’s Note: The full summary is available to members only.

A CEO’s Brand Image Predicts Advertising Credibility

  • JOURNAL OF ADVERTISING RESEARCH DIGITAL FIRST

A brand’s success lies with the relationship between its leadership and consumers. Focus tends to be on the CEO. The correlation is so strong that a CEO’s brand image can predict how credible that brand’s advertising appears. That’s according to this latest study published online, as part of the JAR’s Digital First page.

The ARF AT ADVERTISING WEEK

The ARF held 2 presentations at last month’s New York Advertising Week Conference. The following content was from the first presentation on How Advertising Works, which consisted of 2 parts:

The first part of the presentation was a review of the ARF’s “How Advertising Works” in today’s cross-platform world. Recap of key findings from this ground truth research – the team looked at over 5,000 campaigns around the world, covering over 1,000 brands/sub-brands representing over 375 billion dollars. Five key takeaways highlighted by Jasper Snyder – EVP, Research & Innovation: Cross-Platform, The ARF:

  • The more platforms, the more effective (increasing return on investment)
  • Combinations of platforms: adding print to TV increases ROI 19%, adding radio increases it by 20% and adding digital to TV produces a “kicker” effect of 60% higher ROI
  • Optimum blend between traditional and digital media is almost the same among Millennials as it is for adults in general
  • Once you serve more than one digital impression a day to the same consumer, you run the risk of harming the brand sales, i.e. frequency is an issue.
  • About 75% of the impact of a campaign is generated by the creative; unified creative strategies where the campaign is linked across platforms are the most effective

The second part of the presentation showcased a panel of five trailblazers who discussed a variety of current and future industry issues.

The following are key highlights and quotes from the panel:

Steven Rosenblatt – Chief Revenue Officer, Foursquare:

In the future, everything will have a chip on it, which will allow us to make decisions in real time. We’re not going to skip ads if we like them and they’re relevant and apply to us – If I go to the movies once a year studios should not be advertising to me.

We still work in the metrics that are good for us, but not good for consumers.

Dave Morgan – CEO & Founder, Simulmedia:

We come from a world where we are trying to recreate the agency of the 1950’s. I believe we can bring as much creativity in math, in the algorithms we use or the methodologies and approaches.

Customers don’t want reports and insights, they want foresight. They want to know what’s going to happen in the future.

People will be able to decide what messages that they are willing to receive or not.

Decentralization of data with more transparency.

Radha Subramanyam – President, Insights, Research & Data Analytics, iHeartMedia‬

Content absolutely matters!

We need neuroscientists, and people with a design background, we need people who are classical analysts, your python people and your R people.  If you are going to do art and science (and that is the only way forward) you have to get everyone in the room.”

We keep talking about advertising as it has been in the past. What is advertising going to look like? We have to start thinking about reimagining advertising.

Howard Shimmel – Chief Research Officer, Turner Broadcasting

We need to change our perspective. From the trading of GRP’s and impressions to trading outcomes.”

Not all big data is good data (concurring with Betsy Rella).

One of the challenges is that we, as an industry, have not done a good enough job in putting the different pieces of data piece together to get a complete understanding of the consumer, their engagement in the category, with friends using things like social data. We need to put together an industry data map.

You can’t let the need to have everything syndicated third party slow down our progress. We rolled out a series of (Turner created) targeting tools that we believe is best in class.

Betsy Rella – VP, Research, TiVo Research & Analytics:

We have to be building larger data sets to get to the granularity.

More tailored, the customer journey… what’s going to prompt them to buy.

Predictive analytic tools are required.

Jasper Snyder – EVP, Research & Innovation: Cross-Platform, The ARF:

It’s super important that we embrace as an industry the balance between media and creative. And you can make a very strong case that in the past five or ten years it has been overly focused on the media, and run the risk of ignoring the creative.

Gayle Fuguitt – CEO & President, The ARF:

The people that I see will that are going to win are able to combine different systems and solutions, and not placing all their eggs in one basket with a single solutions provider.

Some of the best work I have done I get competitors to collaborate.  

We have to connect Madison Avenue and Hollywood and Silicon Valley.

To view the event (40 minutes) go to  http://newyork.advertisingweek.com/replay/#date=2016-09-26~video-id=32~venue=9

We will share the highlights from the second ARF presentation in an upcoming NYCU.

Is marketing’s ‘cauldron of innovation and chaos’ a ladder to success? via The Drum (source: IAB Mixx)

Randall Rothenberg, president and CEO of the IAB, described the market as “a cauldron of innovation and chaos.” Below are comments on the wave of change from four leaders in our industry:

Lars Bastholm, global chief creative officer at Google: “…marketers have an obligation to create things consumers find useful, usable and delightful – but to not bombard them with messaging or we’ll end up with a truly crazed reality. He also advised marketers to put away their business strategy books and start reading science fiction as writers of the latter are dreaming up the innovations engineers will read about and eventually build.”

Andrew Bosworth, VP of ads & business platform at Facebook: “…brands not to be bound by their identities today, but to rather see opportunity in change and glory in crisis.”

Bryan Wiener, executive chairman of 360i: “Consumer behavior will change. Platforms will rise and fall. I don’t think anyone is smart enough to understand what [platform will dominate] in six years. Marketing capabilities will emerge out of nowhere.”

Access full article from The Drum

How Netflix Is Using Your Data (Streaming, Sharing, Stealing: Big Data and the Future of Entertainment) via Fortune

Professors Michael Smith and Rahul Telang answered the following questions on this article:

“The making of House of Cards illustrates how a bunch of different changes coming together at the same time can be really disruptive to the traditional industry. The thing that Netflix had that nobody else in the industry had was they knew exactly who those Kevin Spacey fans were and they could use the platform to target them directly. So, Netflix went out and created nine separate trailers for House of Cards and targeted them directly to those users. So, I think part of the story is the power of detailed customer data to help you do a better job of marketing the content.”

  1. People have made a big deal about the idea of “binge-watching” as the embodiment of the changing way we consume media. But, what about the tailored content, based on users’ tracked habits? Which is more important?
  2. Both. It’s understanding at a detailed level how individual consumers are accessing the content, and then using the platform to help them discover and find exactly the right content that’s going to meet their tastes. What the academic literature says is that consumers get an incredible amount of value from being able to find exactly the kind of content that meets their unique tastes—and that consumers’ tastes are incredibly varied, more so than what you can find with traditional broadcast channels.
  3. What’s the biggest reason streaming services have a leg up over traditional media companies?
  4. Netflix, Amazon, and Google all own their own data and they don’t share it with anybody in the entertainment industry.

Access full article from Fortune