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ecommerce

Striking a Balance: Privacy, Personalization & Profit

Modern digital privacy laws, while well-intentioned, carry significant unintended consequences. On September 12, industry experts joined us for a virtual Town Hall and discussed the unintended consequences of privacy regulations on marketers, consumers, the industry and society—as well as shared actionable strategies that can be used to mitigate their impacts.

Striking a Balance: Privacy, Personalization & Profit

  • TOWN HALL

Modern digital privacy laws, while well-intentioned, carry significant unintended consequences. On September 12, industry experts joined us for a virtual Town Hall and discussed the unintended consequences of privacy regulations on marketers, consumers, the industry and society—as well as shared actionable strategies that can be used to mitigate their impacts.

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Leveraging A/B Testing to Understand Consumer Behavior

Vidyotham Reddi shared insights from Mars’ approach to A/B testing as their gold standard of learning. Framing it within the timely “virus” context, Vidyotham reinforced A/B testing’s dependability, versatility, and precision for marketing and understanding consumer behavior as part of Mars’ overall strategy.

MODERATED TRACK DISCUSSIONS: Post-Pandemic Trends

This discussion addressed three presentations that described insights from surveys on how the pandemic affected consumer behavior during the pandemic and to what extent observed changes will persist. The presentations addressed trends in behaviors and attitudes regarding media (such as linear TV vs. streaming), travel, and also shopping, cooking, and education.

Unlocking GenZ on Social Video

There are 500 hours of content uploaded to YouTube every minute. TikTok is the most downloaded social app. According to the Global Video Measurement Alliance, there was a 55% growth in total time spent on consumption of social video. Gen Z spends more time with social video than any other demographic. Kate Ginsburg, Tubular Labs, explored this coveted demo’s social video viewership, e-commerce consumer behaviors, and the opportunities for brands. Social video needs to a part of the marketing strategy. It is where brands and advertisers must be to engage with Gen Z.

This is When Diversity in TV Ads Drives Purchase Intent

Promoting diversity through creative content is the right thing to do and can be highly beneficial for brands if done correctly. It’s important for the context to be in sync with the changing context of public opinion. The study featured in this latest MSI white paper, found that Black actors’ share of ads can increase purchase intent, but only when the ads were processed peripherally. If the ad’s aim was to increase the public’s attention to inequality, this could actually inhibit the effect.

Privacy Safe Approach to Ecommerce Audience Quality Measurement

A multi-billion dollar pet food manufacturer analyzed its audience targeting strategy with the goal of ensuring efficient online ad spending, according to Souptik Datta and Zulema Doiny-Cabre of GroupM. The analysis with GroupM evaluated the performance of existing audience segments, pinpointed profiles of high-performing audience segments for additional opportunities and determined the optimal ad impression frequency.

Evidence-Based Research for Effective Marketing

On November 9, 2022, industry leaders joined us to share highlights from EffWorks Global 2022 — a week-long celebration of the best new thinking and evidence-based decision-making research for marketing effectiveness. Topics of discussion included: marketing in the post-Covid economy, effective advertising in unprecedented times, the value of Share of Voice/Share of Attention/Share of Search in terms of effectiveness and commercial decision making, and more.

Metaverse: The Next Media Landscape

Vera Chien of Warner Bros. Discovery gave an overview of what the metaverse is and where it’s going. The metaverse will leverage gaming, social media, cryptocurrency, 5G, blockchain/NFTs, AI/ML and more as adjacencies, but it will not be controlled by any one of these or any one industry. The metaverse will be interactive, interoperable, decentralized, and will focus on creativity. The creator economy will likely flourish there. One helpful suggestion Vera made was to leverage digital assets and find other homes for them to give consumers unique and memorable experiences. While 39% of 18–50-year-olds have heard of the metaverse, almost all consumers have had some type of experience that will be commonplace in this “next version of the internet.” Millennials, Gen Z and Gen Alpha have grown up with such experiences.