CTV (connected TV)

AUDIENCExSCIENCE 2023

The ARF hosted its annual flagship conference, AUDIENCExSCIENCE 2023, on April 25-26, 2023. The industry’s biggest names and brightest minds came together to share new insights on the impact of changing consumer behavior on brands, insights into TV consumption, campaign measurement and effectiveness, whether all impressions are equal, join-up solutions across multiple media, the validity, reliability and predictive power of Attention measures, targeting diverse audiences, privacy’s effect on advertising and the impact of advertising in new formats. Keynotes were presented by Tim Hwang, author of Subprime Attention Crisis, Robert L. Santos of the U.S. Census Bureau, Brian Wieser of Madison and Wall, LLC and Andrea Zapata of Warner Bros. Discovery.

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Context Matters

Heather CoghillVP, Audience, Warner Bros. Discovery

Daniel BulgrinDirector, Research Operations & Insights, MediaScience

Heather Coghill (WBD) and Daniel Bulgrin (MediaScience) shared methodologies and results from two in-lab studies that sought to understand how impactful category priming can be without brand mention and if viewers associate brands with adjacent unsuitable content. Their presentation focused on two types of contextual effects within program context—“excitation transfer” and “brand priming”. To see if these effects carried over to ad content through excitement or brand recognition in the content, the research team utilized distraction-free viewing stations that enabled neurometrics and facial coding followed by post-exposure surveys. Impact on brand perception was measured with lifts in brand attitude, attention and memory. Results showed brand priming did change how viewers experienced the ad by lifting brand recognition, with stronger effects in heavier ad loads. The research also concluded that although brands are not harmed by adjacency to perceived unsuitable content, context effects still need to be considered.

Key Takeaways

  • Even moderate category primes can push through effects, despite modest impact, in both linear and CTV. Category priming in streaming with limited ads impacted middle and lower funnel metrics, with 31% of viewers noticing a connection between the ad and the program.
  • Although viewers agreed that low intensity “unsuitable” content was most acceptable for advertisers, there were no adverse effects as intensity levels increased—all levels were deemed suitable for advertisers, with no significant differences in brand recall or purchase intent.
  • More research is required to understand what is unsuitable for brands. The current guidelines are based on what is thought to be unsuitable—not social science.

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Key Drivers of Cord-Cutting

MRI-Simmons’ “Cord Evolution Study” has been tracking cord-cutting for eight years. This year’s iteration summarized key findings in “5 reasons why many consumers have cut their TV cord.”

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How Viewers Keep Changing

A recent LA Media Research Council event featured insights from 2022 research and discussions about 2023 priorities to meet business challenges. This issue of NYCU presents a summary of learnings from the 2022 studies outlined at the event. Highlights of the media experts’ conclusions regarding 2023 priorities will be in the next NYCU. Read more »

The Evolution of “OTT” and “CTV”

While there is still some disagreement over the definition of “OTT” and “CTV”, most use these terms now in a new way that reflects the changes in the media landscape and viewer behavior during the last five years. 

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The Evolution of “OTT” and “CTV”

  • ARF Knowledge at Hand; CMO BRIEF

Towards the end of 2018, the ARF issued a Knowledge at Hand report and a CMO Brief each called The OTT Revolution. Since then, the OTT revolution has not only continued but it has accelerated. Moreover, the pandemic acted as a catalyst, increasing the rate of this acceleration. At the same time, the meaning of the term OTT has changed.

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ATTENTION METRICS: Moving from Laboratory to Field Applications

On September 12, the ARF and Adelaide co-hosted an event to deepen understanding around how attention metrics work, how to utilize them and the nuances of their application to media and advertising quality measurement. Attention Economy experts from Adelaide, Anheuser-Busch InBev, the ARF, The Attention Council, Havas Media Group, OMD USA, Realeyes and TVision hosted shared presentations and held focused discussions on how attention metrics can optimize the match between media placement and consumer targets, improve creative testing and overall campaign outcomes, and more.

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CTV Ad Fraud Schemes Rise

A major new study from DoubleVerify (DV) reports both progress and ongoing problems in digital advertising. Viewability rates are improving while the number of ad fraud schemes uncovered by DV spiked up 70% in 2021.

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Is Streaming’s Rise Coming to an End?

While Wall Street is focused on Netflix’ subscriber decline, and some speculate that this indicates the end of streaming’s rise, new research from HUB finds that, while there are challenges, the shift to streaming has not slowed down. Read more »