On May 21, the industry’s top minds gathered in Chicago for a look at the future of retail, media, and consumer behavior and dove into the rapidly evolving role of Retail Media Networks (RMNs). Attendees gained actionable insights on the opportunities and challenges that RMNs present. Leading experts led discussions on optimizing RMN investments, navigating sales attribution complexities, adopting an "omni-normal" approach to connect with shoppers across all touchpoints, harnessing AI for brands and consumers, and more.
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Marketers often use ratios like ROAS (Return on Advertising Spend) and ACOS (Advertising Cost of Sales) to communicate campaign efficiency. Researchers in this study find that the way in which these ratios are framed can dramatically influence stakeholder perceptions and decisions. Published in a working paper of the Marketing Science Institute (MSI), the study reveals that even mathematically equivalent ratios can shape contrasting judgments about marketing effectiveness, investment continuation and strategy preferences. This research underscores the psychological power of presentation and calls for smarter framing in marketing metrics.
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The ARF Knowledge Center provides secondary research services for ARF and ARF-MSI members on a broad range of topics. An analysis of ARF member questions submitted to the Knowledge Center in 2024 reveals a consistent theme across all constituencies: a strong focus on understanding the effectiveness of advertising and media platforms in the current landscape.
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