Past Event Highlights

Leading with Inclusive Insights

  • ARF CULTURAL EFFECTIVENESS COUNCIL

On November 1, 2022, the ARF Cultural Effectiveness Council hosted a discussion on ways that brands have gained an edge by focusing their insights and subsequent marketing on traditionally under-represented communities.  Speakers from General Mills, Vevo, and muliti-cultural agency Alma shed light on the kinds of research they find helpful in uncovering valuable inclusive insights and the potential rewards of this strategy.  They cited examples of those insights and discussed the societal trends that underlie them. The session was moderated by Council Co-Chair Janelle James of Ipsos.

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Scoring for Representation

  • ADVERTISING WEEK 2022

On October 20, Radha Subramanyam, a pioneer in the media and technology industry, provided an update on the representation and measurement of diverse audiences at Advertising Week 2022, presented by the ARF. She shared how CBS is putting programming inclusiveness at the forefront and gave insight into how CBS formed a BIPOC metric to assess the value of racial representation in people’s content choices.

Validation of Performance Measurement Models

  • Author: Nolan Panno, Clear Channel

On October 19, 2022, the ARF Cross-Platform Measurement Council brought together a panel of performance marketing experts to discuss the importance of model validation. Attendees gained a greater understanding of why it’s important, all the ways it can be done, the various types of validation methods, as well as how to implement the results. Jim Spaeth (Partner, Sequent Partners) moderated an insightful discussion with experts Ron Berman (Assistant Professor of Marketing, Wharton Business School), Elea Feit (Associate Dean of Research and Associate Professor of Marketing, Drexel University’s LeBow College of Business), and Sachin Puri (Chief Marketing Officer, WP Engine).

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The Future of DE&I: Beyond Tokenism

  • WOMEN IN ANALYTICS

On October 18, 2022, Michelle King, a global expert on organizational culture and inequality at work, shared a learning module to advance knowledge of foundational diversity and inclusion topics. She talked about how inequality works at work and what you can do to fix it, how to apply intersectional thinking to understand difference, how to become a conscious decision maker and move beyond unconscious bias and finally, how to become a champion for change.

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Context Adjacency: A Data-Driven Approach to Concerns Around the Risk of Content Adjacent to Ads

On October 12, 2022, experts from Meta, the Brand Safety Institute and the ARF discussed brand risk for ads placed near unsuitable content on social media feed platforms. Meta researchers presented their data-driven measurement approach and their conclusions that there is minimal-to-no association for content adjacent to ads and that ad adjacency to risky content does not impact brand value.

The process for Certification of the Meta Project by the ARF was outlined. Additionally, the panel considered how consumers engage with ads on a feed platform differently than they engage with ads on more traditional platforms with different potential outcomes for ads adjacent to risky content.

This content had permission to be on the ARF website for one year and access has now expired.

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Measuring Customer Sentiment 101

  • Author: Stephanie Jung, Paramount
  • YOUNG PROS

On October 11, 2022, Stephanie Scalice, Winner of the 2022 ARF Great Mind Awards Young Pro of the Year Award and Senior Market Research Manager at LinkedIn, led the ARF Young Pros through a deep dive into NPS, CSAT and CES—the three most used metrics by modern businesses to better measure and understand customer satisfaction. Attendees learned more about what each metric is, when and how to implement it, real life applications of these tools and more.

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