The authors describe a series of design experiments used to optimize Facebook targeting and retargeting to buyers of travel insurance. Using different creative for different micro-targets, the authors raised prospecting sales lift by four times and retargeting sales lift by 60%. Additional findings included that age did not determine click thru rate, but under thirty-five and over sixty-four rarely purchased.
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Single source media data cannot tell the whole story. Learn how IPSOS combined survey and digital data provide a holistic understanding of consumers’ multi-platform digital behavior, touchpoints, activities and content consumption. Five case studies illustrate how this was done.
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Using data to microtarget messages to Chobani customers produced a positive sales impact, according to this case study. The authors show how loyalty card data, linked to household address and then to a digital address was used to identify key audience segments to whom messages were specifically directed – with implications for future efforts.
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To improve data quality, the marketing and advertising industry could establish a “Principles of Data Quality” disclosure; create a roster of items to ask of data suppliers; request transparency—data firm disclosures—including consumer authentication procedures, multiple data source descriptions, model target techniques and testing results, recency of data, integration techniques, data labeling, and top-line descriptions for all of the above; create best practice standards.
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