Advertising on Retail Media Networks
Retail media networks are growing rapidly and becoming a major advertising vehicle – with important implications for retailers, brands and consumers.
Retail media networks are growing rapidly and becoming a major advertising vehicle – with important implications for retailers, brands and consumers.
Current existing methods used to calculate reach and frequency of a campaign or media schedule are known to have deficiencies in measuring cross-device ad exposure. Restrictions to protect digital privacy complicate cross-platform exposure measurement even further. Multiple global research organizations have turned to a concept known as “virtual people,” to overcome these limitations in order to produce aggregate reach and frequency estimates. This report by the ARF Analytics Council provides a foundational overview of VIDs for a broad audience, providing ARF members with a stronger understanding of this vital topic.
Member Only AccessGiven the current focus on social media and streaming services as advertising vehicles, it is worth paying attention to studies that remind us of the value of radio and Out-Of-Home (OOH).
The ARF Knowledge Center provides secondary research services for ARF and ARF-MSI members on a broad range of topics. Analysis of ARF member questions posed to the Knowledge Center in 2023 shows distinct trends and interests posed by different constituent members. As always, most questions tend to be specific to the unique business needs of each member, but there were some overarching trends, which highlight the evolving landscape of the marketing and advertising industry. This FAQ discusses these trends alongside sample member questions and Knowledge Center research reports.
Member Only AccessNicole Lawless DesJardins, Ph.D. – Sr. Director Data Science, iSpot.tv
Leslie Wood, Ph.D. – CRO, iSpot.tv
Leslie Wood and Nicole Lawless DesJardins, both of iSpot.tv, provided an overview of advertising trends in linear and streaming over the last two years in terms of ad creative, campaign and measurement. They defined linear as any content purchased on a national schedule and noted that variations exist across industries. Among their findings:Christina Radigan – SVP, Research & Insights, Outfront
Christina Radigan of Outfront explored the advantages of out-of-home advertising (OOH) and discussed advancements in its measurement techniques. Christina noted that with the loss of cookies and third-party data, contextual ad placement will see a renewed sense of importance, and in OOH, location is a proxy for context, driving content. She further indicated the benefits of OOH citing a recent study by Omnicom, using marketing mix modeling (MMM), which found that increased OOH spend drives revenue return on ad spend (RROAS). This research also highlighted that OOH is underfunded, representing only 4% to 5% of the total media marketplace. Following up on this, Christina pointed to attribution metrics, measuring the impact of OOH ad exposure on brand metrics and consumer behaviors, to demonstrate OOH's effectiveness at the campaign level. Expanding on their work in attribution, she noted changes stemming from the pandemic: Format proliferation and greater digitization, privacy-compliant mobile measurement ramping up (opt-in survey panel and SDK) and performance marketing and measurement becoming table stakes for budget allocations. New measurement opportunities from OOH intercepts included brand lift studies, footfall, website visitation, app download and app activity and tune in. Finally, she examined brand studies conducted for Nissan and Professional Bull Riders (PBR), showcasing the effectiveness of OOH advertising in driving recall, ticket sales and revenue. Key takeaways:Travis Flood – Executive Director of Insights, Comcast Advertising
Duane Varan, Ph.D. – CEO, MediaScience
Travis Flood (Comcast Advertising) and Duane Varan (MediaScience) presented research, which explored improving ad pod architecture, aimed at better engaging audiences by understanding what makes them tune-out. To provide framework to their research process, Travis indicated they started with a literature review, to understand the existing viewer experience. Focus was placed on the quantity, quality and relevance of the ads, in addition to media effectiveness studies (e.g., pod architecture, ad creative, getting the right viewers, etc.). Duane indicated that the literature review unveiled gaps, particularly in the examination of the content within the middle section of an ad pod. Based on this, the goal of the subsequent research was to understand the optimal duration of ad pods to optimize both the viewer experience and brand impact, difference in impact (e.g., more ads vs. fewer ads in the same break duration) and the impact of frequency on viewers and brands. The research included 840 participants who watched a 30-minute program with structured ad breaks. Feedback was measured using a post-exposure survey, neurometrics and facial coding. Results revealed that shorter pod length, grouping consistency in ad length and capping frequency at two to three ads per program as most effective. Key takeaways:Tori Kang – YouTube Specialist, Google
Danielle Perrella – Head of Measurement, Google
Tori Kang and Danielle Perrella from Google talked about AI from a media and video perspective with a summary of the overall landscape and an examination of how AI delivers on its promise in the ways it is working within Google’s YouTube. Tracing video’s effectiveness through the consumer funnel, Tori noted how the accelerating consumer complexity in viewing habits requires marketers to be more agile in navigating audience fragmentation, and AI’s capabilities are able to do the heavy lifting by saving time, optimizing efficiency and improving performance. Danielle illustrated how Google’s AI mechanism, Video Reach Campaigns, measured up against manually optimized campaigns and traditional YouTube formats in comparing ROAS and incremental sales. Key takeaways:Spencer Lambert – VP, Product & Partnership Success, datafuelX
Matthew Weinman – Sr. Director, Advanced Advertising Product Management, TelevisaUnivision
Reach and frequency planning requires access to unique viewership data, which has become increasingly restricted due to identity restrictions. However, challenges exist with panel-only measurement, including the undercounting of Hispanic and Spanish language coverage, stated Matthew Weinman (TelevisaUnivision). Panel data undercounts Hispanics audiences by upwards of 20%, even for broad demographics. The benefits of big data exist across audience planning, viewership measurement and outcomes. Excessive frequency can be limited while maintaining or expanding reach, as well as improving ROAS. However, there are barriers to working with big data, including PII compliance. Additionally, the size and scale of big data leads to lengthy ID forecast times and computing costs. Spencer Lambert (datafuelX) presented details of their approach to ID-level forecasting which included their reach and frequency clustering methodology. Key takeaways:Rachel Gantz – Managing Director, Proximic by Comscore
Amidst heightened regulations in the advertising ecosystem, Rachel Gantz of Proximic by Comscore delved into a discussion of diverse AI applications and implementation tactics, in an increasingly ID-free environment, to effectively reach audiences. Rachel highlighted signal loss as a "massive industry challenge," to provide a framework for the research she examined. She remarked that the digital advertising environment was built on ID-based audience targeting, but with the loss of this data and the increase in privacy regulations, advertisers have placed their focus on first-party and contextual targeting (which includes predictive modeling). In her discussion, she focused on the many impacts predictive AI is having on contextual targeting, in a world increasingly void of third-party data, providing results from a supporting experiment. The research aimed to understand how the performance of AI-powered ID-free audience targeting tactics compared to their ID-based counterparts. The experiment considered audience reach, cost efficiency (eCPM), in-target accuracy and inventory placement quality. Key takeaways: