TV ads can drive brand reach, which is a key intermediate metric of a TV advertisement’s effectiveness. Fortunately, new technologies allow more realistic and granular observation and analysis of viewing behavior. In this study, Matthew McGranaghan, Jura Liaukonyte and Kenneth C. Wilbur address three questions about TV advertising viewing: How do traditional tuning data compare to new TV viewing metrics? How do new viewing metrics capture consumer response to ad content? And can these viewing metrics help predict subsequent consumer behavior?
Analyzing actual attention in real-time demonstrates that TV ads can drive brand search, a key intermediate metric of advertising effectiveness.”
To answer the aforementioned questions, researchers analyzed data for 3,659 individuals in 1,155 participating households between July 2016 and June 2017. They assessed on a second-by-second basis whether the primary TV was tuned to a given program, which individuals (if any) were in the room and whether or not their attention was directed to the TV during programs and ad breaks. The data on 6,650 frequent ad videos included ad environment (network, date, air time, program, genre and episode) and content (creative name, product name, brand name, product category, and ad duration). Researchers took this together with other features such as tagline, music and movie identifiers, sentiment and mood scores and the number of scene transitions.
The researchers used broadcast networks’ quasi-random ordering of ads within commercial breaks, to identify the causal effects of ads on viewing behaviors among four million advertising exposures. Comparing new and traditional viewing metrics, the study found that 30% of TV ads played to empty rooms. What’s more, viewers are roughly four times more likely to leave the room during an ad than to turn the channel or select another show/streaming app. Unsurprisingly, shorter ads retain more viewers and attention than longer ads on a per-second basis. Ads during football games and recreational product ads had the highest levels of audience tuning and presence. Prescription drug ads had the lowest. As the researchers hypothesized, attention helps predict brand search lift after ads.
Read the full working paper
here.