- Past Event Highlights
- Article
Standardizing and Scaling Cross-Platform Measurement
Lindsey Woodland, Ph.D. – Group VP of Data Science, 605
Jes Santoro – EVP, Advanced TV & Video, Cadent
Lindsey Woodland (605) and Jes Santoro (Cadent) presented a case study of a big box retailer to demonstrate their standardized, scalable process for cross-platform measurement and reporting. The retailer’s 2020 holiday campaign benefitted from the identification, scaling and targeting of a selected custom-curated audience. Activation within premium inventory involved broadcast, cable and CTV ads served to targeted households. Including CTV in the media plan added many medium and light linear viewers. Measurement and analysis of the campaign indicated that the retailer achieved their campaign objectives, which included acquiring new customers and competitive shoppers, while defending their base of loyal customers. The campaign’s incremental ROAS was $5. Additionally, peak performance for total visits and unique visitors occurred at four exposures. The highest volume of unique visitors occurred within a week after first campaign exposure.
Key Takeaways
- It is essential for advertisers to measure the reach and effectiveness across multiple avenues of ad exposure rather than consider exposures in platform silos. The importance of this approach will increase as media consumption continues to evolve and cross-platform consumption grows.
- Understanding which targets can not only be reached but also activated by various platforms results in more effective campaign planning.
- Based on this knowledge clients can shift dollars between channels to better optimize their campaigns in real time and prior results can be used to inform future work.
- Marketers can sub-target their campaigns by creating multiple targets, based not only on media consumption, but also media responsiveness to improve each targets’ projected ad effectiveness.
- An effective causal multi-touch attribution (MTA) approach should provide stable, reliable results that have been researched and tested across hundreds of real campaigns and simulated data to ensure that the approach is yielding accurate results.