brands & branding

MODERATED TRACK DISCUSSIONS: Attention Measures: What Counts & How Much Does it Cost

Jane Clarke (CIMM) followed up with each of this session’s presenters on the goals and data points of their discrete studies. The following are edited highlights from the discussions.

  • A necessity condition is that consumers have to pay attention to advertising for advertising to initiate any kind of sequence, according to Shuba (Boston University). To the extent that consumers pay attention to ads, only then is any kind of advertising effect through a hierarchical sequence triggered, so it’s a necessary condition but it’s not sufficient to say which of these intermediate factors would have the effect on sales. Not all of these metrics drive sales equally – know the sequence for your brand and advertisers.
  • Gen Z and Millennials consumed more content overall, but still had a higher rate of aided recall than other generations (Gen X, Boomers), shared Heather (Snap). Last year, they conducted a research study with Kantar to evaluate the information processing power across different generations to see if there were any differences. Each generation used Snap as they normally would, and they controlled for ad exposure. What they learned is that younger participants showed superior ad processing power when looking at ad message recall. This is surprising because we may be underestimating what we expect from the younger generations.
  • Advertisers are getting better at creating 6-second ads. According to Kara (Magna Global), back when they first started building :06 second ads, it was simply taking your :15 or :30 second ad and cutting it down to :06 seconds. You were really at the mercy at what had already been shot for another purpose. Cutting the original down to :06 seconds and maintaining branding and storytelling was very difficult to do. Now advertisers are creating :06 second ads – either on a custom basis or shooting with :06 second ad in mind, knowing that the longer versions will be cut down. Overall, that’s led to more efficient short ads because they’ve learned with the right material and testing what is going to work in a shorter amount of time.
  • The historical econometric model approach won’t garner the most accurate view of cross-platform reach or delivery, noted Heather. From this research they were able to provide a different way of thinking. A :06 second ad isn’t half as effective as a :12 second ad, and a :12 second ad isn’t a frequency of 2 to a :06 sec ad – that kind of thinking doesn’t hold true any longer. They saw that there were other kinds of descriptors, like platform, device, attention – those can and should be used to better equivalize impressions across platforms. She hopes this research challenges the industry’s way of thinking.
  • A new tool called the Attention Calculator was just launched by TVision and Lumen. Yan (TVision) explained that this tool was based on their study and it’s for anyone interested in attention for media planning and duration based metrics. It’s a free and interactive tool that calculates the cost of attention with the user’s CPMs to see the average cost per impression across platforms, based on Ebiquity data.

Advertising’s Sequence of Effects on Consumer Mindset and Sales

The academic study at the heart of this presentation compared 13 hierarchy-of-effects (HoE) advertising models to determine which model matters the most, what moderators are most prominent, and what factors and sequence are most important in driving sales. Understanding the sequence of effects is most important for advertisers and marketers as they build their campaigns.

Experiential Approaches to Advertising are More Impactful than Direct Persuasion

  • Journal of Advertising Research

Does direct persuasion still work in advertising? Two seasoned advertising research academics don’t think so. In an essay backed by empirical evidence, they argue—given the major changes in the ways consumers interact with brands today, such as online and through social media—that advertisers should shift from a direct persuasive strategy, to providing experiences that blend entertainment with more indirect persuasion.

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Ad-Spend Cues, Deepfakes/A.I., Badass Endorsers and Influencer KPIs

  • JAR Insights Studio

At this Insights Studio, authors from three different continents showcase their recently published work—including the JAR Best Paper 2022 on how advertising expenditures drive consumers’ perceptions of ad and brand quality. Also featured are studies on deepfakes and AI reshaping the advertising industry, the success of using product endorsers who are actors known for roles portraying despicable characters, and KPI patterns of social media influencers across several platforms. Talking points in the concluding Q&A span the future of AI in advertising and influencer marketing, machine-driven decisions for choosing endorsers, and factors (product- and economic-related) affecting consumer perceptions of quality in TV ads and engagement in user-generated content.

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Concurrent Track Panel Discussions: ART & SCIENCE IN AD CREATIVE

MSI’s Earl Taylor moderated a panel discussion regarding art and science in ad creative. The diverse panel of industry leaders provided feedback, commentary and viewpoints on a variety of topics presented on day two of AUDIENCExSCIENCE 2022. Areas of discussion included category disruption, ad currency, drivers of interactive video, opportunities from disruption and ad length effectiveness.

Tension Hunting: A New Method for Audience Loyalty

In this session, Chris McCarthy of Kantar addressed the question: “In today’s environment of constant, dynamic change, how can brands enhance how they innovate and engage with audiences?” The speaker examined the “age of disruption,” noting consumer obstacles such as COVID supply chain shortages and inflation leading to a shift to higher-involvement decisions by consumers, which has resulted in some risks but also opportunities for brands. The speaker pointed to tension hunting, the process of enhancing innovation and success by focusing on the mitigation of problems, as a way to address disruption and consumer inertia, head-on.

Path Forward: Identity, Representation & Authenticity

NBCUniversal and Magid partnered to determine how diverse consumers self-identify and how that informed their life experiences in relation to representation and authenticity, particularly in their brand and content choices. Research from clients, consumers and field surveys showed that, while multi-cultural audiences are multi-faceted, they are connected by common threads from shared cultural pillars, shared success and struggle, a sense of community and the straddling of two worlds. These findings led the team to a framework for “ideal representation” as a hierarchy of four distinct levels that define what consumers consider most important in being authentic.

Research on Marketing & LGBTQ+

As many companies join in Pride celebrations this month (and some deal with backlash), we review the growing amount of research available to inform marketers on how to best market to and in support of LGBTQ+. We recommend these studies, all conducted in 2022 or 2023:

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THE LAST WORD

The three speakers reflected on the themes that had emerged on Day 1 of the AUDIENCExSCIENCE Conference, particularly Evan Shapiro’s opening keynote:

  • The day gave Elizabeth Tarpinian (Unilever) the impression that we are in the middle of a technology and digital revolution with lingering consumer trust issues. Marketers need to establish stronger emotional connections to consumers. Attention continues to be a challenge.
  • The continuous disruption in the industry can feel unsettling, and brands need to find consistency with a “unified voice.”
  • Vas Bakopoulos reflected that he saw a mix of high-level big-picture strategic content, such as generational change, and practical issues, like attention.
  • The first day, Stephen DiMarco said, was about a “war for attention,” a “war for measurement,” and a “war for” whether creative or media is more important. To him, “everything seems to come down to a paradox,” and, as Radha Subramanyam said, in a paradox, the opportunity is in finding innovation in embracing the gray.
  • The more we work together as industry, the better off we all will be.