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Charting the Course for Third Party, Cross-Media Audience Measurement
Tina Daniels – Managing Director, Agency & Brand Measurement Analytics, Google
Nicole Gileadi – Global Product Lead, Google
In this session, Tina Daniels and Nicole Gileadi examined Google's principles for charting the course for third-party cross-media audience measurement. Tina acknowledged more third-party measurement companies were expressing interest in working more closely with Google, given their stature as the world's largest video provider. In her discussion, she acknowledged that this interest generated the need for Google to create a set of principles to offer to both measurement companies and key clients to guide the process. After reviewing these principles Tina and Nicole held an open discussion regarding these principles. Topics of the discussion included premium and high-quality content, long-form versus short-form video and the measurement of this content. In addition, Nicole touched on the importance of content and the context surrounding an ad. Other areas included the idea of exposure metrics (e.g., Where is my audience? Did I reach them?) in addition to providing signals to conduct an impact analysis.
The following are the five principles Google shared with the industry, to act as guidance for third-party measurement companies interested in working with Google:
- Google expects measurement companies to be comprehensive, meaning a holistic view of audiences across all platforms.
- Measurement should be fair and comparable.
- Privacy-centricity is extremely important. Only privacy-centric solutions can meet consumer expectations and be durable for marketers in the long term.
- Independent & Trustworthy, meaning both objective and transparent, ideally with third-party endorsement like the MRC.
- Measurement solutions must be actionable for advertisers.
Key Takeaways
- The struggle that the advertising and marketing industry is currently having is that "there is no universal definition of content quality that is easily measurable in cross-media systems."
- "Content quality is being used as this proxy for content impact." For example, "What is the impact of the content on my brand equity, my campaign objective, by marketing or business objectives?" All of these factors are specific to the marketer, the brand and the campaign.
- When it comes to exposure metrics, advertisers and marketers should be consistently counting impressions across all channels, "because you need to count things to value them."