Past Event Highlights

Building a Customer Experience (CX) Roadmap (Event Summary)

Building a Customer Experience (CX) Roadmap (Event Summary)

  • WEDNESDAY WEBCAST

This MESH Experience webcast focused on how marketers can grow their business and succeed in the new age of customer experience (CX). Experts at Axa Investment Managers and Cox Communications discussed how to build a CX roadmap in the current consumer climate. Attendees were given a toolkit to grow their brand and gained an understanding of how to meet and exceed the demands of their current and prospective customers. Editor’s Note: The full content is available to members only.

Member Only Access
Inside the Journal of Advertising Research: Advertising Creativity and Strategy (Event Summary)

Inside the Journal of Advertising Research: Advertising Creativity and Strategy (Event Summary)

  • INSIGHTS STUDIO SERIES

Journal of Advertising Research authors presented their work published in the March issue of the JAR. Creativity experts delved into the creative-idea generation process and the conveying of brand passion in advertising. Strategy experts explored effectiveness of six-second TV commercials and how advertising and promotional effects drive QSR sales. Editor’s Note: The full summary is available to members only.

Member Only Access
Multicultural Conversations on Handling the Hard Stuff (Event Summary)

Multicultural Conversations on Handling the Hard Stuff (Event Summary)

  • SALON SERIES

Navigating the Messy Middle: Multicultural Conversations on Handling the Hard Stuff – Particularly During a Crisis  This virtual Salon, hosted by the ARF Cultural Effectiveness Council was moderated by Janelle James, Qualitative Research Director, Kantar. Janelle was joined by Kendra Clarke, Vice President of Data Science and Product Development, sparks & honey, and Ola Mobolade, Founder at COCO and Co-author of “Marketing to the New Majority”. Editor’s Note: The full summary is available to members only.

Member Only Access
What Behaviors Will Stay After the Crisis Passes? (Event Summary)

What Behaviors Will Stay After the Crisis Passes? (Event Summary)

  • VIRTUAL TOWN HALL

Our panel included presentations from Claire Tinker, ESL Insights, Victoria Sakal, Morning Consult and Brian Fuhrer, Nielsen. Panelists offered their thoughts on 1) the Impact of the Current Crisis, 2) Advertising and Brands in the Crisis and 3) What Will Stay After the Crisis. Editor’s Note: The full summary is available to member’s only.

How is the Coronavirus Impacting the Global Advertising Industry?

How is the Coronavirus Impacting the Global Advertising Industry?

  • ARF VIRTUAL TOWN HALL SERIES

The ARF’s second Virtual Town Hall, How is the Coronavirus Impacting the Global Advertising Industry?, focused on the recent coronavirus outbreak and how to best plan and recover from a recession market. Huge parts of the U.S. economy have shut down. From restaurants to gyms to hotel chains, workers are being hit hard as layoffs snowball daily. The advertising industry is feeling the shock as advertising budgets dry up due to postponed launches and canceled sporting, entertainment and business events. Editor’s Note: The full summary is available to members only.

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