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Attitudes Towards Inclusivity in Advertising: A Twelve Country Study

Steven MillmanGlobal Head of Research & Data Science, Dynata

Steven Millman of Dynata shared key findings from Dynata’s global research on attitudes towards inclusivity in advertising and why that matters. The online survey was conducted across 12 countries (U.S., Canada, U.K., Germany, France, Italy, the Netherlands, Spain, China, Japan, Australia and Brazil) with a representative sample of 18+ adults and a total of 12,043 respondents. The survey examined attitudes and feelings of various minority groups (including LGBTQIA+, women, seniors, people with disabilities). Race was only considered for the U.S. sample, as race couldn’t be asked in certain countries or it was challenging to get sufficient diverse samples by race in non-U.S. countries. Overall, the study found that members of minority groups generally feel somewhat less authentically represented in advertising than do others. With the exception of racial minorities in the U.S., marginalized groups also tend to feel less satisfied by their portrayals in advertising. The presentation also delved into cross-country trends and differences, as well as a deeper dive into the impact of political affiliations and gender on attitudes and purchase intent in the U.S. along issues of inclusivity and diversity. Key takeaways:
  • Across countries, members of minority groups generally feel somewhat less authentically represented in advertising than do others. However, most people do not across the board.
  • Marginalized groups, especially LGBTQ+, are also less likely to be satisfied by their portrayals in advertising. The only exception was underrepresented racial group in the U.S.
  • In general, people think inclusivity in advertising is important, especially among younger groups. However, the exception was seniors, who only ranked portrayals of people over 65 as highly important.
  • Portrayals of equal representation of women and men and people with disabilities ranked the highest in importance across different age demos.
  • Portrayals of the LGBTQIA+ community ranked the lowest in term of importance across all age groups, and the portrayal of LGBTQIA+ was important to less than half of non-LGBTQIA+ respondents.
  • The majority felt that we are going in the right direction in terms of whether things are getting better or worse with respect to inclusivity in advertising. This satisfaction was overall lower in the U.S., similarly between racial and non-racial minorities.
  • In the U.S., Democratic men were much more likely than Republican or Independent men to say that they would be more likely to purchase from inclusive advertisers. There were similar differences among women along party lines, but the gaps were much closer.
  • Among countries, Brazil reported the importance of the portrayals of marginalized groups as the highest.

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Navigating the Evolving Media Landscape

  • OTT 2023

The media landscape continues to evolve, arguably at a faster rate than ever. Leading media and measurement experts presented research-based insights on how viewers use different forms of TV/video on various platforms. Attendees joined us at the Warner Bros. Discovery Studios in California and via livestream to understand the latest data and discussions of the data’s implications.

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Advertising Effectiveness: Performance Measurement in the New World of Privacy and Tools

On July 26, measurement practitioners discussed how to adapt to this new era of privacy with tools for measuring ad performance effectiveness. Panelists explored new considerations for existing methods, such as marketing mix modeling (MMMs) and multi-touch attribution (MTAs), and discussed the pros and cons of various privacy enhancing technologies (PETs), including multi-party computation, clean rooms, and more.

A Fresh Look at 50+ Consumers

The importance of consumers age 50+ is not always recognized, this research confirms. It also finds that this group is changing in some surprising ways.

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Advertising Effectiveness: Performance Measurement in the New World of Privacy and Tools

  • Insights Studio

On July 26, measurement practitioners discussed how to adapt to this new era of privacy with tools for measuring ad performance effectiveness. Panelists explored new considerations for existing methods, such as marketing mix modeling (MMMs) and multi-touch attribution (MTAs), and discussed the pros and cons of various privacy enhancing technologies (PETs), including multi-party computation, clean rooms, and more.

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Demystifying the Multigenerational Workplace

On May 18th, 2023, ARF Young Pros met to discuss how generational differences can affect behavioural preferences and tendencies in the workplace. Multigenerational teams are the new normal with at least four generations in the workforce today. Age correlates less and less with expertise and authority and the need for effective collaboration across generations is therefore more valuable than ever.

Demystifying the Multigenerational Workplace

On May 18th, 2023, ARF Young Pros met to discuss how generational differences can affect behavioural preferences and tendencies in the workplace. Multigenerational teams are the new normal with at least four generations in the workforce today. Age correlates less and less with expertise and authority and the need for effective collaboration across generations is therefore more valuable than ever.

THE LAST WORD

Capping off the final day of sessions, Kantar’s Michelle Eule led a lively commentary on whether the generation consumers are born into really matters as an influence for marketing and if other psychographics or demographics are more important.

DISCUSSION

This panel, moderated by Scott McDonald, led a discussion in response to the presentations on the generational implications in marketing and advertising. Topics of discussion included the notion of labels and challenges that can be associated with them, using generational attributes as a starting point or a “lens,” and the idea that while generations may be an indicator, values and certain behaviors can “transcend age.”

Generations are Messy but Meaningful

J. Walker thanked Bobby Duffy for his insights and perspectives and offered a somewhat different take: He stressed that generations are an important way to study social change. They are a useful construct, but they are not perfect. According to J. Walker, generations are best understood as an aggregation of life trajectories, shared circumstances and events as generational members come of age. Graduating during a recession or growing up in a pandemic will shape those generations. Cohorts who grow up at the same time and share common experiences, expectations and values matter for brands and culture. The shared starting point is the critical factor. Comparing Boomers at 20 years old with Millennials at 20 is the relevant point. A general comparison of Boomers vs. Millennials is not relevant.