Case Study Brand: Jif/The JM Smucker Company Creative Agency: PSONE/Publicis Groupe Media Company/Agency: Zenith/Publicis Groupe Additional Affiliated Companies: Firefish USA | The Lil Jif Project Summary: Jif noticed increased pressure from private label PB products, compounded by its main branded competitor outspending it many times over with a new campaign. Jif needed to ignite brand growth through consideration and conversion, especially among a new, younger audience. Creative agency PSONE brought a seed of an idea rooted in a timely, cultural debate between old vs new hip hop fans. Research was required to not only validate this but to inform new creative featuring this genre. Deep knowledge from ardent rap fans was needed to ensure the message was respectful and authentic. Key guidelines and guardrails would also be needed to steer the creative, ensuring strong appeal, relevance and brand fit for rap & non-rap fans alike. A multi-phase engagement – including an initial stakeholder knowledge sharing workshop, a series of paired in-depth interviews with rap superfans, focus groups, and iterative ‘huddles’ with the creative & client teams – we learned how Jif could authentically land the execution without descending into parody, while amplifying the key takeaway that Jif is best PB on the market. The result: Jif’s highest category share in 10 years, significant lift in social voice share, and achieving its goal of attracting a younger audience. Consumer Insight:: Fans don’t want brands to appropriate hip hop culture for its own gain. Knowing this, Jif added to the conversation representing the hip-hop community, not portraying a ‘stereotyped’ picture of the genre. In addition to winning GOLD in the Food & Beverage Category, this campaign was also the winner of the 2022 GRAND OGILVY Award. |