mobile banking

US Lags in Adoption of Mobile Banking

Findings by comScore reveal that 65% of Americans who own a mobile phone or tablet do not use their mobile device for banking activities.

A survey conducted by comScore in April 2015 reveals the most popular reasons for not using mobile banking services, which include:

42% of surveyed consumers prefer to use their desktop computer.

36% are concerned about security.

22% prefer to visit their local branch or office.

Suggestions are presented by comScore to alleviate consumer concerns and increase the adoption of mobile banking.


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