effectiveness & ROI

Understanding the True Cost of Attention Across Media

• Posted: July 5, 2023

Lumen Research and TVision came together with Ebiquity to study differences in the way advertising generates visual attention across varied media and how much it costs to buy that attention. By combining their individual datasets – Lumen’s visual attention to digital advertising on desktop and smartphones, TVision’s TV attention data, and Ebiquity’s cost data – the researchers devised a new currency, the aCPM, a proxy metric representing the cost per thousand seconds of attention.

MODERATED TRACK DISCUSSIONS: Attribution & Approaches

• Posted: July 5, 2023

In this discussion for the track, Attribution & Approaches, session chair, Paul Donato (ARF) asked the speakers for their key insights on the drivers of short-term and long-term sales, the role of match control, and whether testing control should be part of attribution and ROI.

A New Metric for Brand Loyalty

• Posted: July 5, 2023

There have been dramatic changes in loyalty due to the pandemic, requiring a re-examination of the measures of loyalty, churn, and the value of new vs. loyal buyers. NCSolutions analyzed why it is important to compare loyalty measures longitudinally to gauge a brand’s health, as well as to understand which advertising and promotional strategies have been successful and to determine whether to focus on driving penetration or brand loyalty.

Fast(er) Causal Attribution

• Posted: July 5, 2023

The presenters analyzed the past attribution challenges for Chipotle and proposed new measurement solutions. Chipotle wanted proof that its TV commercials drove sales. Chipotle and WarnerMedia developed an outcome-guaranteed deal based on sales lift, rather than impressions. For Chipotle, incremental transactions are most important. These transactions were also measured for the competitors. The goal was to provide purposeful, visible, and accountable results.

Assessing the Potential of Addressable Linear TV Advertising

• Posted: July 5, 2023

Traditional linear TV places the same ads in the same shows (“program targeting”). Addressable TV can place different ads in the same show, allowing “audience-based” targeting at the household (HH) level. To determine the incremental lift achieved by audience-based targeting, we need to measure outcomes at the individual (HH) level. This allows us to run what/if scenarios with the models to determine optimal targeting. The researchers analyzed second-by-second viewing data from a panel with 750,000 HHs, tracking exposure to focal and competitor ads. The fact that advertisers tend to mainly target consumers already likely to buy creates potential endogeneity. The analyses controlled for this and three other factors: heterogeneity in ad avoidance; activity bias; and seasonality and other trends. During the observed 15-month period, there was a 4.1% conversion for those HHs in the market for the focal offer.

Consumer Behavioral Shifts: Why Your Marketing Measurement Must Adapt in 2022 and Beyond

• Posted: June 21, 2023

Consumer behaviors have changed dramatically creating new challenges for brands and their marketing measurement. During this Insights Studio, we explored the measurement challenges brands have faced in the wake of significant consumer changes. We also discussed best practices brands should be using to ensure their marketing measurement is set up for future success as consumers continue to react to major societal change. Executives from OptiMine, an agile marketing analytics provider, Kepler, a global digital agency, and Beachbody, an innovative health and fitness company, shared their observations on how changes in consumer shopping and media consumption behaviors have been reflected in marketing measurement.

What’s Next: The State of Ad Measurement Identifiers

• Posted: June 20, 2023

Kevin Whitcher (DISQO) provided an overview of current identifier availability and their use in measuring ad outcomes.

The industry has witnessed the ongoing extinction of 3P identifiers since 2016 with the passage of GDPR. While the means to measure digital ad exposure are disappearing, the need is not. Eighty-five percent of buyers and sellers are concerned about the effect of privacy changes on their ad buys and overall business, according to DISQO research. Publishers have data to measure digital ad exposure, but only in their own siloed platforms. However, measuring ad effectiveness on one platform is not an effective solution since neither people nor media plans are media-monogamous. Additionally, IP addresses are not a viable alternative to identity lifelines.

Growing ROI with YouTube ABCDs Creative Effectiveness Guidelines

• Posted: June 15, 2023

Creative is the dominant ROI driver across all media platforms according to Nielsen Catalina Solutions: creative 49%, media 36%, and brand 15%. However, creative is challenging to measure. The speakers provided an ABCD insights framework for building effective ads on YouTube based on the key creative elements that drive sales as proven by Google’s partner, Nielsen.

• Attention: Hook viewers and sustain attention with an immersive story.
• Branding: Brand early, often, and richly.
• Connection: Help consumers think or feel something.
• Direction: Ask consumers to take action. Call-to-action has a disproportionate impact.

Measuring Campaign Incrementality Using Both First Party And Third-Party Identifiers

• Posted: June 5, 2023

Hong Zou of Adobe talked about how they measure campaign incrementality and ROI using both first-party and third-party identifiers. Their method was born in 2020, out of the need to refocus from lower funnel marketing campaign performance to upper funnel performance. Adobe matches one group of people exposed to the campaign with a look-alike group who were not exposed. Since all other attributes are the same, any differences can be attributed to the campaign itself.

Navigating Through Uncertainty with Next-Gen Marketing Mix

• Posted: June 5, 2023

Greg Dolan (Keen Decision Systems) and Mark Bennet (Johnsonville Milwaukee) examined how to navigate in uncertain and volatile times in the current marketplace using next-generation marketing mix solutions. In the opening, Greg explored the progression of marketing from the late 90s, through what he dubbed “The Roaring 20s.” He noted that we went from a minimally complex, slower-paced “top-down” approach in the 1990s to a very fast-paced, complex environment with a shift to Retail Media and a unified approach where we apply next-generation predictive analytics in the 2020s. Greg discussed the intricacies of their approach of combining historical data with predictive/prescriptive plans to address drastic changes in the current environment, leveraging ML. He provided a case study that demonstrated the successful application of the next-generation marketing mix. In addition, Mark gave a client perspective on how they are handling market uncertainty.