This panel built on research and discussions at two ARF Town Halls about the quality of ad impressions on different platforms. Two issues were highlighted: measurement challenges and assessing the value of time spent with and of attention to advertising.
This presentation described the findings of a major ethnographic study (conducted in Germany, Austria and Switzerland) that compared the impact of video advertising on various platforms: TV, BVOD (VOD provided by commercial broadcasters), YouTube and Facebook. The study used eye-tracking devices to assess attention to ads and unaided recall as impact measure.
On June 7, 2023, attention economy experts came together in NYC to share case studies and participate in engaging discussions on the attention measurement landscape. Plus, attendees heard a recap of the issues debated at AUDIENCExSCIENCE and an update on Phase I of the ARF Attention Validation Initiative, an empirically based evaluation of the rapidly developing market for attention measurement and prediction.
Member Only AccessThis expert panel of industry leaders, moderated by Jon Watts of CIMM, tried to get under the hood of cross-platform measurement. Are studios, content producers, broadcasters and programmer’s needs being met by today’s cross-platform solutions? Cross-platform measurement isn’t just adding it all up to see the total size of the audience. It’s also important to find how people are moving through platforms, how they are discovering content, but there has been progress towards this. While it’s hard to get granular, broad insights are possible. Deciding which questions you want answered, what data you use and how you look at the data are also crucial aspects. Content measurement hasn’t gotten the same type of “action” ad measurement has. This lack of focus on content measurement, the siloing of data and the continued use of legacy terms that are outdated are aspects that are hurting the ecosystem.
Many viewers of programs on “traditional” networks like NBC are now watching those programs on digital platforms. To promote programs and increase tune-in, providers must reach viewers where they watch—that means: on all platforms. This presentation described the research conducted to explore the effectiveness of NBCU’s content marketing in launching and sustaining shows in today’s complex, fragmented viewing environment
The winner of the 2023 Erwin Ephron Demystification Award is Artie Bulgrin, veteran ESPN researcher, and a friend and mentee of Erwin Ephron himself. This lifetime achievement award is part of the overall ARF Great Mind Awards program, which celebrates those in media or advertising research who demonstrate outstanding business acumen. Duane Varan, the 2022 award winner, CEO, MediaScience, introduced Artie. Duane hailed his colleague’s unparalleled approach to collaboration, saying Artie was instrumental in the creation of Project Blueprint, the Disney Media & Advertising Lab, research on new ad formats and even mobile when it was new. Over the years, he has also mentored several research professionals, many who are operating in the industry today.
Brian Pugh – Chief Information Officer, Comscore
Tania Yuki – CMO & EVP, Digital, Comscore
In this session, Tania Yuki and Brian Pugh of Comscore explored the impact of frequency and latency in cross-platform advertising effectiveness. In her opening, Tania demonstrated consumer trends and touchpoints to better understand cross-media, in terms of reach and optimizing platforms for specific outcomes. In her discussion, Tania acknowledged the challenges of measurement due to the constant introduction of new innovations and the adoption of new behaviors to track. She also recognized the considerable increase in connected devices per household since the pandemic. Tania pointed out complexities in the current media ecosystem from the increase in which media has merged despite being separate platforms (e.g., linear TV, social media, online video, etc.). In addition to all the changing behavior in media consumption, the speaker noted the emergence of Generation Z is beginning to change the rules for establishing brand love and loyalty. In his discussion, Brian examined findings from the measurement of 400 cross-platform campaigns to understand trends in terms of platform mixes. Brian noted the continued growth of social media and CTV along with the decline in linear TV, though he acknowledged linear still remained "king." Furthermore, he found that multi-screen campaigns performed better than single-platform campaigns.
Key Takeaways
Tina Daniels – Managing Director, Agency & Brand Measurement Analytics, Google
Nicole Gileadi – Global Product Lead, Google
In this session, Tina Daniels and Nicole Gileadi examined Google's principles for charting the course for third-party cross-media audience measurement. Tina acknowledged more third-party measurement companies were expressing interest in working more closely with Google, given their stature as the world's largest video provider. In her discussion, she acknowledged that this interest generated the need for Google to create a set of principles to offer to both measurement companies and key clients to guide the process. After reviewing these principles Tina and Nicole held an open discussion regarding these principles. Topics of the discussion included premium and high-quality content, long-form versus short-form video and the measurement of this content. In addition, Nicole touched on the importance of content and the context surrounding an ad. Other areas included the idea of exposure metrics (e.g., Where is my audience? Did I reach them?) in addition to providing signals to conduct an impact analysis.
The following are the five principles Google shared with the industry, to act as guidance for third-party measurement companies interested in working with Google:
Key Takeaways
Greg Dale – Chief Operating Officer, Comscore
Fifty years ago, defining TV was pretty simple but the video landscape has changed dramatically in the last 10 years. Video is growing today, and this is driven by CTV. TV formats have their own personalities and content to define them. TV should not be approached in isolation because that is not how consumers approach it.Key Takeaways
JP Pereira – SVP, Marketing Science, VideoAmp
Brian West – SVP, Data and Measurement Strategy, NBCU TV & Streaming
Many viewers of programs on “traditional” networks like NBC are now watching those programs on digital platforms. To promote programs and increase tune-in, providers must reach viewers where they watch—that means: on all platforms. This presentation described the research conducted to explore the effectiveness of NBCU’s content marketing in launching and sustaining shows in today’s complex, fragmented viewing environment. NBCU partnered with VideoAmp to obtain the cross-channel metrics needed to achieve optimal strategies regarding the linear-digital mix of content promotions as well as their frequency, length and creative executions. After years of development, the goal of measuring tune-in on linear, digital and walled garden platforms has now been reached.Key Takeaways