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Webcasts On Demand

Learn the Latest, Live, Online!
Learn the Latest, Live, Online!

Selected webcast recordings are available upon registration at My ARF. Recordings are free for ARF members and $199 for non-members. After registering for a webcast, you will receive an email with a link and password to view the recorded event.

Note: ARF Webcasts On Demand are available 2 weeks after the recorded live webcast.

Three Birds, One Stone: Google Consumer Surveys

May 15, 2012

May 15, 2012
9:00 – 9:30am EST - Breakfast
9:30 – 10:30am EST - Presentation


Launched to the public in March, Google Consumer Surveys provides an efficient method for conducting online consumer research that employs a unique model built around an ecosystem of Researchers, Publishers, and Consumers. Come learn about the product and survey methodology, and hear examples of how companies have leveraged Google Consumer Surveys to help make business decisions with their customers' preferences and opinions in mind.

Presented by:
Monica Plaza & Jon Sadow - Business Development, Google Consumer Surveys

View the Webcast presentation here!
Download the Google Consumer Surveys Q&A here!


View recorded webcast »

A Look at This Year's Upfronts

May 09, 2012

The New York Times recently reported new prime-time viewership lows among 18–49-year olds. As the age group that commands the highest advertising prices, how will this behavior, and these reports, affect the May upfronts just a few weeks away?

During this special webcast, Brad Adgate, SVP, Research at Horizon Media, will go beyond his contributions to the New York Times article to discuss how declining viewership reports will affect the industry overall, what the reports mean for the billions of dollars in potential sales revenue, and importantly, the reasons for this decline. Join us as we discuss this important media issue.

 


View recorded webcast »

Digital Influence On Purchase Decisions - Research View

May 08, 2012

In this webcast, research partners of the ARF Arrowhead research project share findings and implications linked to digital/social media influence on the purchase process. See how the multi-method, qualitative, and quantitative research design revealed surprising insights about this dynamic environment.

Presented By:
Todd Powers, Ph.D. - EVP Primary Research, ARF
Stacy Graiko - Director, Firefly MB
Jasper Snyder - VP, Converseon
Manila Austin, Ph.D. - Vice President of Research, Communispace
Dorothy Advincula - Sr. Survey Research Manager, comScore
 


View recorded webcast »

Evaluating The Effectiveness Of Super Bowl Advertising

April 24, 2012

The most popular commercials played during the Super Bowl aren’t necessarily the ones that are the most effective in selling a product. An in-market evaluation of the effectiveness of Super Bowl XLVI commercials highlights common mistakes made by Super Bowl advertisers and identifies the few brands that actually convinced consumers to change their behavior. Communicus utilized a unique, longitudinal design research methodology to isolate the in-market effectiveness of 32 Super Bowl commercials and the surrounding social media programs. Overlaid with Ameritest diagnostics, this presentation presents a provocative view of what worked, what didn't, and why.

Presented by:
Jeri Smith – CEO, Communicus
Sean Scott – CIO, Ameritest


View recorded webcast »

Behind The Cheering: How Understanding The Roots Of Sports Passion Helped StubHub Score with Fans

April 04, 2012

How StubHub leveraged mobile video to put real fans at the center of their marketing strategy

Imagine your business is the center of your customers’ lives: they wear your logo, paint their faces to show enthusiasm, travel thousands of miles to be in your presence, exult in your successes and grieve in your failures.  They seek out like-minded people and form instant friendships with other customers. When it comes to sampling your product, price is no object to them.  Is this the utopian fantasy of a marketer?  No.  It’s the reality of sports.  While understanding this passion is as easy as turning on our televisions, comprehending what goes into making true fans— who they are, what motivates them, how they are similar, how they differ, what creates this passion—has been elusive. Until now.

StubHub, which provides a convenient way to get tickets to games, and Qualvu, which leverages mobile video to provide companies with a 360-degree view of their customers, teamed up to go beyond creating imaginary versions of target groups to instead create actual video stories of NCAA fans that enabled StubHub to better achieve its marketing goals. 

At this webinar, attendees will learn how StubHub and Qualvu studied the full lifecycle of a fan’s sports season experience through mobile video,  from the discovery and sharing of season events, to ticket access, to planning and coordinating with friends, to the “before and after” season experience.  Attendees will learn what StubHub and Qualvu did with this information to craft more effective messages based on video consumer stories.

Presented by:

  • Shelley Krasnick – Managing Director, Research & Insights, Qualvu
  • Christine Young – Senior User Experience Researcher, StubHub

     

View recorded webcast »

Predicting Sales From Pre-testing: Largest Validation Story

March 15, 2012

This webcast will tackle the age-old question: Does advertising really work?

Tune in as Ameritest sinks their think into this question by unveiling a case study based on:

  • 61 months of McDonald’s sales data as reported to Wall Street
  • 350 McDonald’s ads
  • 1,000 competitive QSR ads
  • 129,000 consumer interviews over five years

Presented by:

  • Chuck Young – Founder, Ameritest
  • Adam Page – Marketing Science Specialist, Ameritest

View recorded webcast »

SmartSelect - A Smarter Way To Select Potential Respondents

March 08, 2012

SmartSelect - A Smarter Way to Select Potential Respondents

The universe of survey respondents is finite and becoming more and more constrained, and online researchers and panel companies commonly depend on more than one source to select potential respondents. Toluna has undertaken research-on-research to determine the impact of using multiple sample sources and announces the launch of SmartSelect. This exciting new methodology not only lessens the threat to the reliability and validity of data, but also opens the door to an infinite number of respondent sources. SmartSelect selects potential respondents based on the degree to which their characteristics match an external standard, no matter their originating source. Attendees will leave the presentation with a better understanding of how this revolutionary method for selecting respondents can help to ensure data reliability and expand the possible universe of survey respondents.

Presented by: Toluna


View recorded webcast »

Neuroscience + Copy Testing + Super Bowl Ads = ?

March 07, 2012

Neuroscience and advertising: The two so desperately want to come together, but no one seems to know how they can best work in tandem. What secrets are consumers keeping that can be unlocked by applying the science behind our brains to the art of advertising? Where does copy testing fit in with all of this, and does it have to be done in person or can it be done online?

Listen in as Ameritest presents their online case study where six Super Bowl ads were tested using an approach that combines quantitative copy testing (Ameritest Methodology) and neuroscience (Realeyes’ facial recognition).

Presented by: Sean Scott –­ CIO, Ameritest


View recorded webcast »

The Devil Inside – What Drives PR and Ad Execs to Conduct Research for Publicity: The PR/AD Agency’s Research Toolkit

February 23, 2012

Join Peter Shafer, Senior Vice President, Enterprise Solutions, Toluna, as he provides insight into the new research tools and technologies that can enable PR firms and ad agencies to use research for a client beyond new business pitches and media attention—all with an eye on what’s new and current in today’s cluttered data-driven environment.

The presentation will provide a series of do’s and don’ts when using survey data to obtain publicity; the best way to handle the myriad of data sources available, from social media mining to syndicated data; and the weight each source carries when trying to pull together a story on behalf of clients.  Finally, the presentation will provide an insider’s perspective into how to transform the research done for new business pitches to supplement knowledge gaps, and how strategic planning can be used to create more cost-effective, complete insight.

Toluna will provide a series of case study presentations to help agencies speed their clients’ insights with DIY survey tools, including specific applications for concept and product testing that produces norms and helps to predict success, as well as tools to leverage Facebook fans and friends for insight generation. Larry Weiss, Founder, Linescale, will co-present with Toluna and outline his unique, automated methodology for speeding insight generation.

Presented by:
Peter Shafer – Senior Vice President, Enterprise Solutions, Toluna

Larry Weiss – Founder, Linescale
 


View recorded webcast »

Combating Consumer Buy Down Behavior In Recessionary Times

February 16, 2012

Although the U.S. recession may have technically ended in 2009, its lingering effects are still very much being felt by Americans. As high unemployment levels and rising prices endure, consumers have been pressured to spend less and save more, ultimately affecting brand purchasing behavior and market share. A more price-conscious orientation among consumers has resulted in an increase in the "buy down" phenomenon, when consumers buy less expensive (often private label) brands in order to reduce household expenses and save money. This webinar will highlight comScore research on the progressing trends in buy down behavior within CPG and other key product categories since the recession first began in 2008. Hear how brands can take action to protect their loyal following and market share, including best practices for combating buy down behavior.

Critical questions to be answered in this presentation include:

To what degree has buying down impacted various product categories? Which product categories have been hit the hardest?

What are the different ways consumers buy down?

How do consumers who exhibit buy down behavior search for the best price?

Are consumers aware of product downsizing?  How is it perceived compared to price increases and quality decreases?

How can brands combat buy down behavior and position themselves for a rebound once the market recovers?

Presented by: 
Frank Findley –­ Vice President of Research & Development, comScore

Diane Wilson – Senior Manager, Research, comScore


View recorded webcast »

How Biometrics Make A Difference

February 15, 2012

"I know about neuromarketing research, but how can I apply it?" Charge into 2012 with some examples. This webinar features three case studies of industry leaders using biometrics to answer specific market research questions, with emphasis on how neuromarketing research offers unique value. The media landscape is evolving at an incredible pace with new platforms for brands to communicate and new ways for people to consume information. Biometrics, one method of neuromarketing research, is a way to measure the impact of these opportunities. Come with questions.

Presented by: Innerscope Research


View recorded webcast »

Next-Generation Strategies For Advertising To Millennials

January 31, 2012

The Millennial generation is often viewed by marketers as one of the most valuable segments of the population, mainly due to the powerful combination of the group's massive size and strong purchasing power, estimated to be $170 billion per year. It is no wonder why marketers are keenly interested in better understanding this group and how to effectively reach them. The unique characteristics of this generation present both challenges and opportunities for marketers looking to target this segment. This webinar will include groundbreaking new research from comScore, revealing the most effective strategies brands can undertake to reach Millennial consumers.

Presenter: Doug Crang - Director, comScore, Inc.


View recorded webcast »

Get Closer With Your Customers With Google+

January 23, 2012

Google+ is about starting real conversations with the right people, and treating your customers more like people and less like web traffic. It's a new way to build the types of relationships that drive word of mouth. Join Google+ expert, Melanie Hamilton, as she walks through how Google+ improves all of the marketing you already do with Google through the power of relationships and sharing.

Presented by: Melanie Hamilton

Download the PDFs:
Google+ Your Business: Getting you closer to your customers
Google+ 10 Ways to Grow Your Audience
 


View recorded webcast »

All About Android: Insights From Nielsen On The Most Popular

December 14, 2011

Android is now the most popular smartphone platform in the US & Nielsen has new, metered data showing exactly how Android consumers use their mobile phones.

Come learn everything you need to know about Android consumers in the US:
- What kinds of consumers are drawn to the Android platform? How do the demographics of Android owners compare to those of other smartphone platforms?
- How do they actually use their Android phones? How much time do they spend engaging with content? Do they prefer the mobile web or mobile apps?
- What are some of the most popular and mobile web sites? How does usage vary by time of day?

Presenter: Monica Bannan, VP Product Leadership, Mobile Media


View recorded webcast »

What Video Data Predicts For 2012

December 13, 2011

The video advertising industry evolved fast in 2011, but it will move even more quickly in 2012. Everyone has theories about what 2012 will bring for the industry, but what does the data say? In this webcast prepared exclusively for the ARF, Visible Measures Chief Analytics Officer Seraj Bharwani will dig into the company's industry-leading video dataset to reveal what worked and what didn't in video advertising in 2011. You'll learn about the key metrics that predict virality, the psychology of influencers, and new data-driven strategies that help advertisers and agencies get the most bang for their buck. This webcast will make sense of a messy media landscape with disparate datasets, metrics, and key indicators for success and show the way for 2012.

Presenter: Seraj Bharwani, Chief Analytics Officer, Visible Measures


View recorded webcast »

FREE: Riding The Value Shift In MR: Only The Paranoid Survive

December 08, 2011

*ESOMAR Excellence Award for the Best Paper*

The jury said: "The paper tackles one of the most crucial pain points today providing the industry with a context and a framework to approach the problem / take action."

The market research industry seems under attack from all quarters. The current turmoil is a symptom of a more fundamental, underlying change in the industry-a change that reflects a shift in the way value is created and delivered.  In other words, the industry is at a strategic inflection point.  The companies that are first to recognize this underlying change and respond with new business models will be most likely to ride the value shift to future success.

Presenter:  David G. Bakken, Chief Operating Officer - KJT Group, LLC


View recorded webcast »

FREE Webcast: How To Win An ARF David Ogilvy Award

December 06, 2011


 

FREE Webcast for Members and Non-Members!

How can you win an Ogilvy Award?  Subaru and International Delight tell us how.

The submission period for the 2012 David Ogilvy Awards is now open! Entries are due December 12, 2011. Ogilvy Award winners Subaru and International Delights know what works!

TUESDAY, DECEMBER 6, 2011 • 12:00-1:00PM ET

Learning from Winners: 2011 Automotive Ogilvy Award Winner
“Owner Love” – Subaru of America

In 2007, Subaru of America was at a crossroads: sales were stagnant, loyalty was declining, and expansion beyond a small cadre of niche audiences in limited geographies seemed an impossible nut to crack. 

Yet, the company was convinced that if it could “bottle” the unique connection between a Subaru and its owner, and activate that connection in more like-minded people, the brand could leapfrog its challenges and even position itself for growth.

The research program was less a program than it was an iterative, collaborative process of asking the right questions to uncover, activate and measure the impact of owner love.   Join us to learn how a unity of purpose among all stakeholders, a laser-like focus on a single objective, and research trained solely on reaching that objective helped Subaru to outperform the US market and become one of only two brands to report consecutive annual sales gains during the worst years of the automotive downturn.

PRESENTED BY:

  • Jeni Lee Chapman – EVP, Global Brand and Communications Consulting, Harris Interactive
  • Joan Sinopoli – SVP, Senior Consultant, Brand and Communications, Harris Interactive

 

Learning from Winners: 2011 Beverages Ogilvy Award Winner

International Delight “CoffeeHouse Inspirations Skinny” – Vizu Corporation

What if brand advertisers could boost the return on their advertising investment by hundreds of thousands of dollars by making in-market adjustments to their digital advertising campaigns?

Horizon Media and International Delight did just that, leveraging real-time Brand Lift metrics provided by Vizu Corporation to measure and optimize the brand impact of their digital awareness campaign. When International Delight was launching their new line of CoffeeHouse Inspirations Skinny coffee creamers, they turned to Horizon to help them create and execute an effective awareness campaign online. Horizon Media turned to Vizu for the technology needed to ensure the brand-building effectiveness of the initiative by measuring and optimizing the campaign's performance against its primary marketing objective - building awareness for a new product line - in real-time.

Leveraging real-time Brand Lift metrics from Vizu, Horizon compared Brand Lift performance across all exposure frequencies, creative units, targeting segments, and site placements, and in so doing identified in-campaign optimization opportunities that increased Brand Lift against the awareness objective by 34.4% and the campaign's effective media spend by over $100,000.

Join us to learn how to use real-time brand metrics to make your online brand campaigns more effective.

PRESENTED BY:

  • Jeff Smith – Chief Marketing Officer & SVP, Client Services, Vizu Corporation
  • Ethan Krause, Associate Director, Digital, Horizon Media

 


View recorded webcast »

The Power Of Databases:TV Ratings For The Era Of Granularity

December 01, 2011

With data from over 19 million set top boxes, Rentrak is providing the TV ad industry with ratings that provide stability, granularity, and enhanced targeting. Learn how the marketplace is shifting towards an accountable database currency that provides deep insight from research, to planning, to execution.

Presenter: Bruce Goerlich, Chief Research Officer, Rentrak


View recorded webcast »

Brand Staying Power: Understanding Advertising Decay

November 30, 2011

Brand Staying Power: Understanding Advertising Decay and the Impact of Cookie Deletion

Today's online advertising performance models are primarily founded on immediate measures of success, like the click-through. However, most brand marketers are interested in the long view, looking instead to build and sustain brand measures over time. This kind of patience has not always been easy since, historically, online advertising effectiveness efforts have only measured the immediate impact on brand metrics. Now, thanks to some recent and exciting developments in this space, advertising decay and the effects of cookie deletion can be more effectively assessed over time.

Presented by:

  • Marc Ryan, SVP, Chief Research Officer, InsightExpress
  • Jerome Shimizu, VP, Director, Data Sciences, InsightExpress
  • Briggs Davidson, VP, Director, Strategy & Analysis, Digitas

View recorded webcast »

Sesame Street Case Study: Leveraging Traditional and New Market Research Techniques in Creative Testing

November 03, 2011

As one of the world's most iconic and well-loved brands, Sesame Street continually faces the challenge of staying fresh and relevant to a fan base that is increasingly more diverse, particularly in terms of age and technological savvy. Recently celebrating its 40th anniversary, Sesame Street enthusiasts span the gamut from adults who prefer the original TV characters to young children who prefer new characters and online interaction. To best ensure the company evolves & remains appealing, Sesame Street relies on research and continuous learning to guide its creative development processes.

Join OnResearch, Inc's VP of Research Operations, Zach Vetter, as he shares how OnResearch & Sesame Street combined traditional & new research techniques, including focus groups, quantitative surveys & social media analysis, to uncover consumer insights & drive core creative and strategic decisions.

Presented by: Zach Vetter - Vice President of Research Operations, OnResearch


View recorded webcast »

Browse All About It! The Evolution of the Circular

November 01, 2011

Just like many predicted the death of radio with the advent of the television, many have been predicting the demise of printed circulars as newspaper readership continues to decline and more and more readership occurs in digital mode. However, with 60% to 70% of a retailer’s marketing budget devoted to printed circulars, and a diverse shopper base, many who scream when retailers move assortment from one aisle to another, retailers will need to carefully manage the transition from print to digital. And as we will demonstrate, U.S. shoppers are not yet ready to give up their paper options. Nevertheless, the benefits of digital circulars and digital engagement are numerous. We will use this session to talk about the benefits of both print versus digital circulars; share new research about who, when, how and why shoppers use traditional versus digital retailer ads; discuss steps required to optimize both print and digital; share examples of existing digital engagements in practice; and wrap up with our view of the future.

Presented by:

  • Todd Hale – Senior Vice President, Consumer & Shopper Insights, Nielsen

View recorded webcast »

Pharma Marketing: State of the Industry in 2011

October 26, 2011

The webcast is a state-of-the-industry package on trends in pharma marketing. It's been about 15 years since DTC advertising restrictions were loosened and the marketing of prescription drugs went from $0 to a $4 billion industry. We'll look at the advertising and marketing trends over the past few years, where are we now, and what the future might hold, including:

  • healthcare reform and its potential impact
  • pharmaceutical advertising trends and marketing on the web and in social media
  • the rise of retail pharmacies in the marketing chain

Presented by:

  • Beth Snyder Bulik - Reporter, Advertising Age
  • Richard Fielding - Chief Client Officer, Kantar Media North America

View recorded webcast »

10 Things You Need To Know About Consumers & Digital

October 25, 2011

As digital devices explode as new communication platforms, marketers are grappling to follow consumers into this unchartered territory. But how do consumers interact with these platforms? And how are their digital behaviors measured? Hear GfK MRI discuss 10 things you need to know about consumers & digital.

Presenter: Risa Becker, VP-Research Operations, GfK MRI


View recorded webcast »

Lessons Learned In CPG: Maximizing Returns From Your Digital

October 18, 2011

Advertising has evolved tremendously with the advent of new digital technologies, but its goal today is much the same as it has always been-to elicit feelings, emotions, perceptions & actions that ultimately build brand loyalty & increase sales. It is essential that marketers find ways to do this in the most efficient manner while being able to quantify a return on marketing investment.

Today, marketers have an advantage that was not available to pioneering digital marketers: a history of digital marketing to reveal best practices and strategies for digital media plans. Join us as we highlights five key lessons learned, based on an array of comScore advertising effectiveness studies conducted on behalf of some of the world's biggest CPG brands.

We will also address the current state of the digital advertising industry, helping to guide CPG marketers & their agencies down a path toward more effective planning, stronger evaluation & overall improved results.


View recorded webcast »

Activating TRA Data - The Industry Guide To Using Targeting

October 13, 2011

Learn how TRA client Mars raised TV ROI 25-35% - what every TV advertiser needs to know. ARF is also sharing their validation of the TRA methodology. Attend this conference to transform your media spend investment from lackluster to blockbuster! Join us on Tuesday August 30th as ARF's Bill Cook and TRA's Bill Harvey share these important findings.

Presenter: Bill Harvey, Vice Chairman and Chief Research Officer - TRA, Inc. & Bill Cook, EVP Research & Standards - The ARF


View recorded webcast »

How Mobile Video Brings The Face And Voice Of The Consumer

October 13 - 19, 2011

What Consumers Want: How mobile video brings the face and voice of the consumer to the center of your marketing strategy

Successful strategies aren't led by someone's good ideas but by consumers' realities, values, and emotions. Barriers stand between what brand managers need to know to make decisions and how their consumers behave and think - consciously and subconsciously. Mobile video opens a new world of opportunity to how you connect with consumers' internal and external worlds and gain deep insight into their emotional drivers and values. Attend this webinar to learn how you can leverage mobile video to bring new levels of depth to your marketing research.

Presenter: John Williamson, our CEO & Founder - Qualvu


View recorded webcast »

Starch Advertising Research's the Ten Principles for Effective Advertising

October 12, 2011

What works in print advertising? GfK MRI Starch, the most trusted source for market intelligence about print advertising effectiveness, takes you through ten principles for effective advertising. Starch’s Ten Principles are a widely applicable and actionable guide for advertisers to create more effective print advertisements.

Presented by:

  • Maureen Doherty - Vice President, GfK MRI Starch

View recorded webcast »

What's So Funny? How Humor In Advertising Can Build A Brand

October 11, 2011

Once-upon-a-laugh-track, many brands kept the humor strictly off camera. Today, in our message-saturated world, it's hard to find a category where brands are not using humor to grab a laugh and a customer, especially when it can mean the difference between being watched or not being noticed at all. But, once you get 'em, do these funny ads actually do the job that brands hire them to do, and move consumers closer to the brand?

Presented By: Amy Shea, EVP, Director of Brand Development - Brand Keys, Inc.


View recorded webcast »

Paths to Success in Online Marketing: Follow the Digital Footprints of Consumers

September 28, 2011

s a marketer, how do you ensure your online campaign optimizes your ability to influence brand affinity and increase revenue? Join this ARF Webcast as Luth Research shares “paths to success” findings from a ZQ Digital Tribe ™ study. By examining consumers’ actual online behaviors, Luth uncovers how social media websites and ecommerce websites differ in driving sales and branding strategies. Learn how your online campaigns may need to change in order to foster a positive brand image and connect consumers to your brand.

Presented by:

  • Jacqueline Rosales, Chief Revenue Officer at Luth Research
  • Becky Wu, PhD. Vice President Research
  • Roseanne Luth, President and CEO of Luth Research

View recorded webcast »

Selling Style In China

September 27, 2011

As China continues its trajectory to become one of the largest consumer markets in the world, advertisers are looking for ways to connect with these consumers and forge brand loyalty. Previously, Ameritest identified that consumer perceptions of style contribute to the attention-getting and motivational power of creative. But what does style really mean to Chinese consumers? And what factors have lead to its increasing importance during purchase consideration?

Join Sharon Evans and Ratna Tandavan of Ameritest as we take an exploratory dive into data and theories that help us begin to understand both what style means and the underlying forces leading to its importance in the People's Republic of China.

Presented by: Sharon Evans, Senior Research Analyst & Ratna Tandavan, Research Director- Ameritest


View recorded webcast »

Cutting the Cord on Telephone Research: Connecting with Today's Growing Wireless Population

September 15, 2011

According to the National Health Interview Survey (NHIS), nearly 30% of US households are now cell phone only. In addition, one in six American homes receives all or almost all calls on a cell—even if they have a landline. The growth of wireless is not just a US phenomenon. Around the world, more people own cell phones than landlines.

The more you dig into specific targets, the more you see alarming holes in landline-only samples. The NHIS also reveals that more than half of 25 – 29 year olds live in cell--only households, as do 35% of Hispanic adult and 43% of renters. Clearly, a landline-only approach can introduce bias. And even a small bias can have a big consequence when you’re depending on your research to drive critical decisions.

How you can “cut the cord” and get a representative sample in today’s wireless world? Find out at a new FREE Webinar, Cutting the Cord on Telephone Sample, presented by Jessica Smith, SSI’s Vice President, Offline Services. You’ll learn:

  • The current telephone landscape, including the impact of not including wireless populations
  • Best practices for integrating data from landline and cell-phone surveys
  • Proven fielding tips for effectively incorporating cell-phone calls in your surveys
  • The cost and timing implications of executing cell-phone studies
  • New solutions—including Address-Based Sampling and mixed access –for reaching an increasingly mobile population

Presented by:

  • Jessica Smith, Vice President, Offline Services, SSI

View recorded webcast »

Early Lessons in Applying Big Data To Television Advertising

September 12, 2011

Television viewing is continuing to fragment across programs, networks, dayparts and devices. Measurement and media tools have not been able to keep pace, leaving marketers and their agencies with declining reach and worsening frequency imbalances in their most powerful, large-scale branding medium. Data management and analysis techniques pioneered on Wall Street and in Internet marketing are beginning to be applied to large scale sets of directly-measured viewing data to solve these problems.

Simulmedia has assembled the largest set of directly-measured, anonymous television viewing data in the world to re-aggregate and package audiences in ways that were not possible as recently as 3 years ago. In this webinar, Simulmedia will present its early lessons learned in using anonymous, directly measured television viewing data. You learn:

  • The implications of new data sources on reaching fragmented viewers
  • The 21st century TV data architecture
  • The myths of set top box data
  • What’s really behind “light viewing”
  • Validating set top box data against existing data sets

View recorded webcast »

The Power of Like: How Brands Reach and Influence Fans Through Social Media Marketing

August 31, 2011

While most brand marketers today are intensely focused on their social media efforts, many express frustration at the inability to quantify its value or incorporate it into their marketing mix. comScore Social Essentials™ is a breakthrough social measurement product that helps marketers do just that. If you’re interested in learning how to quantify your social media marketing efforts by providing insight into the demographic and behavioral composition of your social media audience, then this is a webinar not to be missed.

Presented by:

  • Graham Mudd, Vice President of Media, comScore will highlight the key benefits of this recent breakthrough and how it can help you navigate through the ever changing Social Media landscape.

View recorded webcast »

Marketing To The New Majority: Strategies For A Diverse World

August 16, 2011

David Burgos and Ola Mobolade, authors of the just-released book Marketing to the New Majority, will provide new guidelines and provocative implications for marketers and agencies hoping to tap into today's general market. Leveraging new research, case studies and thoughtful analysis from the book, the authors will address such topics as understanding diversity within diversity, moving from ethnic targeting to intelligent targeting, and the agency model of the future. They will also share a sneak peek of a segmentation developed for the book, highlighting where most companies are today and where they ought to be in order to stay relevant to the new majority.

Presented by:

  • David Burgos, VP, Multicultural Practice, Millward Brown
  • Ola Mobolade, Managing Director, Firefly Millward Brown

View recorded webcast »

Best Practices in Cross-Platform Ad Effectiveness Research

August 03, 2011

Michele Madansky, PhD, will present findings detailed in a whitepaper she co-authored with Kathryn Koegel for CIMM on Best Practices in Cross-Platform Ad Effectiveness Research. Michele and Kathryn interviewed advertisers, media buying agencies, media companies and research vendors to better understand the strengths and limitations of a variety of methods used to measure the impact of cross-media campaigns. The whitepaper also highlights some of the innovative work currently being done in this area and identifies further opportunities for innovation for CIMM to pursue.

Presented by:

  • Jane Clarke, Managing Director, Coalition for Innovative Media Measurement
  • Michele Madansky, Independent Consultant

View recorded webcast »

Hybrid Audience Measurement: The Next Generation

July 27, 2011

With the proliferation of Internet enabled devices and number of websites visited each day, the digital landscape is more complex and competitive than ever. Media companies and advertisers require more accurate audience measurement data in order to make sound planning decisions. Join Nielsen's John Brauer and Mainak Mazumdar who will address the prevailing approaches to hybrid measurement and their effectiveness in addressing the growing challenges facing Internet audience measurement.

Presented by:

  • John Brauer - Manager, Product Leadership, Nielsen
  • Mainak Mazumdar - SVP Global Measurement Science, Nielsen

View recorded webcast »

Measuring Acceptance and Avoidance of TV Advertising to Maximize ROI

July 21, 2011

Millward Brown and Kantar Media will unveil the findings of a new study that explores the roles ad creative and media placement play in triggering a TV viewer to change channels away from an ad, a practice commonly known as “tuneaway.” By combining their datasets and expertise, Millward Brown and Kantar Media will offer new insight into specific creative elements and media strategies that can help combat tuneaway and enhance advertising ROI.

Presented by:

  • Jeff Boehme – Chief Research Officer, Kantar Media Audiences
  • Mitzi Lorentzen – VP Client Solutions, Communications Development Research, Millward Brown

View recorded webcast »

Reinventing Ad Effectiveness Research

July 12, 2011

Ad effectiveness research today has its limitations:

  • Linkages between attitudinal and behavioral data is often tenuous
  • Response rates with standard live-recruitment are in decline
  • Control inventory is a point of grievance, and contention
  • Cookie deletion remains varied, and typically unaccounted for
  • Offline sales linkage is limited and often not feasible

InsightExpress' Ignite Network revolutionizes the way media, advertising and research companies gather data and analyze digital marketing success. The Ignite Network is a research platform that strategically aggregates several of the industry's most recognized and largest sample providers to create a scalable and robust model for measurement and advanced analytics. Participants will learn how to utilize the Ignite Network to address existing challenges in digital brand measurement, how to measure true ROI, and integrate new forms of marketing accountability data.

Presented by:

  • Marc Ryan, SVP, Chief Research Officer. InsightExpress

View recorded webcast »

Social Listening: What Can We Learn from Moms on the Social Web?

June 30, 2011

Moms online are among the most conversational, targetable and simultaneously widespread demographics segment on the web today. They are also usually the decision-makers when it comes to food purchases for their families and they influence each other as well.

Cymfony business analyst Cathy Buena will discuss the drivers behind why families purchase the food products they do, distilled from the authentic conversations of the moms themselves on the social web.

What you’ll learn:

  • 5 surprising truths moms tell us about the food marketplace
  • 7 key factors driving family food purchase decisions for the Breakfast, Lunch, Dinner and Snack segments of the market
  • How these insights can be actionable from a business standpoint
  • Why the strong community of moms online is such a valuable resource for information about the marketplace

We’re excited to be joined by the team from Mom Central Consulting who will add their insight and expertise to the discussion.


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Online Communities - You Can Listen, But Can You React?

June 29, 2011

Imagine having near instant access to customer feedback at little cost, at all hours of the day and night. Forward thinking companies are now launching online “communities” to provide ROI for respondents, by enabling them to interact with each other in real-time, online, and in a social atmosphere. Brands are benefiting from this new ability to contact respondents on an ongoing basis and gain the opportunity to “listen” to on-site chatter. While communities can provide highly valuable data, it is critical that companies consider the benefits that can be derived by 'listening' and ensure that they can accommodate customer feedback into their marketing approaches. The last thing customers want to do is provide feedback that is not valued.

Toluna presents a webinar that provides a number of case studies from clients that have succeeded in building and implementing communities that work for them, and generate real value from “listening”. The presentation will help attendees understand the process for creating a purpose for their community (market research, brand advocacy, etc) and what makes a "good" community. Further, we will help define the steps needed to formulate a market research plan, respondent recruitment plan, technical evaluation of tools, and services needed to manage communities.

The attendee will leave this webinar with a better understanding of the “community” provider landscape, the ability to generate ROI, and more.

Presented by:

  • Peter Shafer - Senior Vice President Enterprise Solutions, Toluna
  • Janice Caston, AVP Global Marketing, Toluna

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Finding the Sweet Spot Between Neuroscience and Quantitative Research

June 23, 2011

Join Ameritest and Sands Research Inc. as they show the insights found by testing one ad in both a neuroscience (Sands Research Inc.) and quantitative environment (Ameritest). The recent, successful commercial produced by Volkswagen, "The Force" is used as the stimulus for identifying where the real differences/similarities exist between research systems and how we can extrapolate the appropriate insights from the each.

Presented by:

  • Dr. Steve Sands - Chairman and Chief Science Officer, Sands Research Inc.
  • Sean Scott - Chief Information Officer, Ameritest

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What Role is Mobile Listening Playing with Your Audience?

June 22, 2011

Mobile consumption is growing to the extent that it may constitute more than half of your streaming listeners. In this webinar, Robert Favre Triton Digital's, CCO and General Manager will take a look at the role of mobile across five markets, and look into which mobile platform is really dominating.

Presented by:

  • Robert Favre - CCO and General Manager, Triton Digital

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Are You an Effective Conversation Architect?

June 22, 2011

In the past, agencies didn't have the benefit of social data. Results were "buy/no buy." Now, agencies can understand "buy/no buy + why" - providing the ability to quickly make changes and provide more informed strategic counsel to their clients.

This webcast explores the fundamentals of successful conversation architecture, using analytically driven business decisions to support the diverse needs of agencies, including:

  • Influencer identification
  • Site selection and targeting
  • Sentiment analysis
  • Topic discovery to support creative development and search optimization
  • Crisis alerts and reputation management

Crafting and executing a profitable social strategy is no accident. Through the right mix of creative design, campaign execution, and media planning for earned and paid placements, you can become the conversation architect that delivers more profitable social outcomes. This webcast will explore best practices and case studies to demonstrate effective conversation architecture.

Presented by:

  • Joe Muran - Managing Partner of M80 Chicago
  • Eric Forst - Vice President of Strategic Agency Partnerships, Visible Technologies

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Millward Brown Learning Session: The Brand Value of a Fan

June 02, 2011

Many brands have managed to accumulate large numbers of social media fans and followers. The challenge now is what to do with them, and how to successfully marry fan expectations and marketing objectives. This session will share extensive quantitative learning about what works in social media, addressing questions such as which page attributes and content are most likely to generate the strongest engagement and brand response. The session will also include case study examples and time for questions and debate.

Presented by:

  • Duncan Southgate – Global Brand Director, Digital, Millward Brown
  • Ali Rana – SVP, Emerging Media Lab, Dynamic Logic

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7 Ways to Inform Your Media Planning Using Social Data

May 18, 2011

Consumers are talking about brands more than ever before online. Social Media captures these conversations in various forms and if tapped right can uncover a vast array of information that can impact your media investments. Applying this knowledge to optimize your ad spend can generate incredible efficiencies. Join ARF and Networked Insights for a free webinar and dig deeper into Social Media data and get past GRPs & TRPs to uncover what consumers are talking about and where.

In this webinar you will learn:

  • Value gained exploiting shows undervalued by Nielsen.
  • Hyper-segmentation approaches that go beyond "Adults 18 to 49."
  • How social can point the way to premium audiences at non-premium prices.
  • How to coordinate paid, earned, and owned assets to generate a "social lift" and make your spend go farther.

Presented by:

  • Dan Neely, Founder & CEO - Networked Insights

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Brand Comparisons - A Superior Measurement Of Image

May 17, 2011

For far too long researchers have claimed the "attitude changes slowly" when faced with significant in-market changes in behavior that did not result in noticeable changes in ratings. The authors believe that the use of ratings to measure images was simply not sensitive enough. Come see our proof!

Presented by:

  • James Nyce - Vice President Consumer Insights, Sun Products
  • Randy Brooks - President, Directions Research

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Growth Foresight - Optimizing Your Global Opportunity

April 28, 2011

The notion that developing markets drive growth is not news. Yet, international expansion continues to be one of the most challenging issues for many companies - and with good reason: growing global business is complex and risky.

Rapid changes in global economic and geopolitical landscape require firms to constantly track and re-assess opportunity. Window of opportunity is often narrow - some markets open and consolidate in as little as two-three years. Many approaches rely primarily on economic growth to serve as opportunity indicator, yet drivers are far more complex, vary from category to category and often from market to market. Additionally, market opportunity needs to be assessed and balanced against entry risks. 4i Global Opportunity Finder provides an integrated approach assessing future opportunity against risks to identify optimal growth path and inform international strategy. We will demonstrate the methodology, provide key elements of the solution and show concrete examples.

Presented by:

  • Lana Klein, Vice President - 4i Consulting Group

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5 Myths of Youth and Advertising: Uncovering the Un-truths and Discovering Authentic Youth Insight

April 20, 2011

When it comes to the kid, tween and teen advertising space, many myths abound. It's easy to reduce this group to simple clichés and hyperbolized headlines, but to really understand today's youth, marketers need to hurdle over the hype and uncover their authentic needs and beliefs. Informed by fresh, from-the-field research on youth culture - including their relationship to advertising - this presentation will shatter stereotypes and offer practical advice for conducting research that truly taps into their desires and creating ideas that will resonate with them.

Presented by:

  • Amy Henry - Vice President of Youth Insights - C+R Research

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2010 U.S. Digital Year In Review

February 23, 2011

Presented by: Andrew Lipsman - Senior Director, Industry Analysis - comScore

An in-depth look at comScore's annual report, the Digital Year in Review, which highlights the industry's leading stories of the year and their implications for the future. The report looks across the digital landscape to focus on important issues that shaped the year in digital, including:

  • What consumer trends dominated the digital media scene in 2010?
  • How did the economic environment effect e-commerce spending throughout the year?
  • What were the top trends in digital advertising?
  • How has audience usage of social networks shifted in 2010?
  • What were the key trends in online video viewing, including video ad consumption?
  • How are market enablers such as unlimited data plans, 3G penetration and smartphone adoption driving mobile media usage?

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Let Us Tell You a Story: What Consumers Have to Say through their Picks of the Top Brands of 2011

February 16, 2011

Presented by:
Amy Shea, Global Director - Brand Keys
Larisa Drake, VP Brand Communications - Discover Financial Services
Kevin Ragland, VP Creative Director - The Martin Agency
James Crolley, Director of Advertising - Progressive Insurance
David Register, Creative Director - Arnold Advertising

What can a look at the brands consumers hold close in their hearts as we begin 2011 tell us about what will matter in the coming year? Join Brand Keys Global Director, Amy Shea, as she shares the story found in the results of the 15th annual Brand Keys Customer Loyalty Engagement Index: a national study of 80 categories and 600 brands that examines what is driving loyalty and engagement, according to the emotional and rational point-of-view of the consumer. Amy will be joined by guests of two of the winning brands to add their story to the one the consumer has to tell about what really creates the brand engagement that will create winners in the marketplace.

Larisa Drake, VP Brand Communications for Discover Financial Services and Kevin Ragland, VP Creative Director from The Martin Agency, will talk about the brilliant "Peggy" campaign; and James Crolley, Director of Advertising for Progressive Insurance and David Register, Creative Director from Arnold Advertising, will speak to the continuing success of Flo, now one of the most recognizable and well-liked brand spokespeople in the country. Don’t miss this opportunity to hear directly from these top brand-advertising teams on the story behind the strategic storytelling of these great campaigns!

Learn more about the Webcast and Download the PDF "2011 Brand Keys Customer Loyalty Engagement Index Results" here!


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